Purple Parking Reviews

Good secure parking, not keen on leaving keys and a long way from the airport.

Very good experience overall. The park is someway from the airport, but service was very efficient and quick. The saving was significant enough to justify the extra inconvenience and Purple did all they could to lessen that. The only reason I didn't give the top score is because of the distance from the airport.

Great location, really easy to use, and there was a bus waiting for us when we came out of the airport!

I tried this again after a bad experience 5 years ago, which involved them damaging my car and settling out of court. This time, my experience was very good - near perfect. Access to the car park is clearly marked, even though there are lots of twists and turns to get there. There were two shuttle buses waiting to go and plenty of spaces within a 1 minute walk of the buses. Do be aware that you MUST surrender your keys and that they will drive your car offsite to secure parking. This is not clearly shown on the website. As a precaution, I took photos of my mileage with their contract date and time in the photo, plus exterior photos. This was paranoia on my part after my experience 5 years ago where the car was driven about 10 miles and severely damaged. This time, I returned to a clean and undamaged car which had been driven only 4 tenths of a mile. Upon arrival, there was a shuttle bus waiting for me at Bus Stop 17 in Terminal 5. Again, excellent service. The price is very competitive and as long as you're willing to let someone else drive your car, it is a great service. There were many BMWs and Mercedes in the parking lot, so it seems that even high-value car owners trust this service now. Only complaint this time - one driver had the radio on a foreign language channel at VERY LOUD pitch, even when the bus was turned off and he was standing outside. It was a bit hard to take so early in the morning. Fortunately, I had earplugs, but other passengers were clearly squirming.

Car parking was fine and staff very helpful.

If you follow Purple Parking's instructions, to the letter, this is a trouble-free experience. No complaints from us and this is our third time of using Purple Parking. We'll be back!

Solid, reliable service. A much larger operation than I expected, and the drive through the 'camera tunnel' is reassuring, if a little intimidating. Allow yourself half an hour from arrival at the car park to arrival at the airport check-in.

I would say that the arrival process and trip to heathrow was excellent. How ever i couldnt say the same for the return trip, i found the driver to be in such a rush that if i hadnt asked him if he had room onboard for us he would have left as at the airport to wait for another bus. He seemed to be driving quite fast aswell and i felt that if he had given us a little more and explained things a little more clearly the overall service would have recieved top marks.

Everything worked well. Just a small criticism is the time we had to wait at Heathrow Terminal 5 (about 25 mins) before we got picked up.

service excellent but had a job finding the exit.