Oakwood Parking Reviews

I've used them once before & seemed OK so used again. Our flight arrived back early hrs of the morning, so it was dark & a bit rainy. Mini bus turned up in not too long a time. When we got back to office to collect keys I asked where car was, the lady told me "up past where the mini bus dropped you off & it will be to the right or left". Well like I said it was dark & rainy, its badly lit & there are no no'd Isles, so you have to just literally go around whole car park dragging your cases (on rough dirty gravely ground) to try & find it, could be anywhere, saw another couple that were trying to find their car too, also having the same problem & not very happy. After about 10 mins we eventually found our car. Its a very bad system especially in the dark. We also took a pic of mileage before leaving car, when we checked it when we got in, noticed it had gone 3 miles!! Couldn't understand why when it had only been moved a little bit further up from where we left it. Anyway we were too tired & wet to go back down & ask why? The next day when home in daylight I went to car I noticed how dirty it was. (Our car was new only had it 2 weeks, so was very clean when we left it) there was loads of mud & grass caught up behind wheel arches (shame I can't attach photos to show how bad it is) and mud all up the sides, it looked like someone had been racing it around a muddy field. I phoned the office to ask about where they park it. The lady said it gets moved no more than 5 miles & it's parked in the same sort of gravelly area as the car park we picked it up from. I asked if it gets moved to a muddy grassy field, she said no, when I mentioned about the mud & grass under wheel arches she couldn't explain it, it also had mud on the inside part of drivers door. I won't ever use them again. I recommend if you do use them take pics of miles when you leave it & take pics of outside of your car.

Very good service, would thoroughly recommend.

Excellent service, our plane was delayed by 2 hours but in the early hours of the morning the mini bus was there waiting to collect us.

Everything like clockwork, drop off, pick up, all according to plan. I would allow a few minutes extra to find the place as I did struggle to find it but that could just be me or my archaic sat nav.

Overall the service we received was good but I think that at busy times they could do with using an extra mini bus .

Car was very dirty up the back when we collected it. However great service taking us to and from the airport.

Excellent service 👏 thank you.

I had a great experience with this parking company, really easy to drop off and pick up. The only reason to drop a star was that my lights were left on after they’d moved it, so the car could’ve had battery issues if they were on for a week. Would park here again!

Early arrival 4am in the rain, no cover left outside until car checked in not much lighting wife left in dark carpark wih cases while i checked in.. Buses to airport need updating and cleaning out.. On return clearly very busy had to wait for another bus as more than 30 people were also waiting.. Easy collection when you eventually find your car as it could be anywhere as it gets moved, and nobody takes you to it.. Used this parking a few times but has gradually got worse totally un organised not really a good way to start or end your holiday.. Sorry for the negatives but you really need to step up and invest some money into the service you are supposed to be providing.

The car must have been parked by a puddle as there was mud splashed on the passenger side and scratches on the front valance, not happy, minibuses are a bit tired and dusty.