Oakwood Parking Reviews

Overall the parking was easy with quick and easy transfer to and from airport. There could be more signs in and around car park for directions in and out and where to park on arrival.

I have used this company many times and also been very critical of their service attitude. However, on this particular occasion things were improved and Reception was better mannered and reasonably polite. Nevertheless, I would urge anyone to look at the Google reviews for a broad -based, accurate and consistent reaction to the service that has been historically delivered. The best thing to say is that the van transfer is very short and it saves £14 in the short-term car park if a concierge service is used.

Easy access. Staff very polite and efficient. Quick, easy transfer to and from the airport. My only negative was the poor surface of the car park (gravel), which made it very difficult for a single female traveller to manouvre her case around.

Drop off, brilliant. Pick up, good with the exception of a car parked in front which required removing before I could access my boot or pull away. My car was very dusty, which makes me wonder how carefully my car was driven especially as my dash-cam had been switch off. An explanation would be appreciated. This is why a gave 3 stars.

Drop off originally was handled brilliantly though the mini bus wasn’t loaded in a sensible way to allow usage of all seats (2 bike cases took aisle space). The pick up on return was disappointing as the collection from airport was not timely and the phone number was only providing an answer phone message which said someone would be there in a max of 15 minutes, sadly not the case. Once one of the group waiting for collection found a landline and managed to get through, we were picked up. Would still recommend as we’ve never had this experience previously.

Great drop off, had to wait a long time for pick up as too many people waiting and not enough buses.

Easier to walk than wait for mini bus. There is no clear stopping place on return and you often get people push in. When you have children late at night and elderly stressed out people push in front of you it’s very rude. The minibus driver doesn’t have the ability to enforce fairness. So we tend to just walk to the car park takes less than 15 minutes.

Quick and efficient checking in and out would have liked our cars to be parked near the front when arriving home early hours as there was plenty of room. Car park rough and dusty, found it hard to pull cases.

I am usually very pleased with my experience when parking at Oakwood, on arrival the girl on the reception was so rude. Also when we arrived home we rang the bus to be left there for a while when they waited for the other flight It's only 2 minutes away they could have picked the people up off our flight come back for the rest.

Disappointing as we arrived at Bristol and had to wait for 50 mins to get a coach to Oakwood in spite of us calling to inform our arrival and to be told the coach was waiting we had to wait for a 3rd coach as all previous ones were packed full . Not a joke at 1.00 am early morning and travelling for 6 hours . We have used Oakwood for many times a year for the past 10 years and always been well cared for . I can only hope this was an isolated occurrence.