Oakwood Parking Reviews

As per usual its easy when you arrive. Give reception the car keys and hop on the bus to the airport. Difficulty is when you return. We returned late Saturday night and after a long flight all you want is to get on the bus, pick up your car and go home. There was a massive queue and only one bus driver. We had to wait an hour due to this. Thank god it wasn't raining. More drivers desperately needed. Our car was half way down the car park and took us 15 minutes to find. No lights. Also the car park desperately needs to be concreted.

Drop off to car park for a week was Ok as well as the airport transfer. Coming back was a problem as this car park did not have sufficient buses to ferry the number of passengers to the car park. We arrived just after mid night and were left waiting in the rain and wind. The mini bus that came could not accommodate us all so we had to wait for a return, then he came back after 30 minutes further delay and left others waiting. they told us the other mini bus went to fuel. My car was dusty and muddy when I eventually collected it.

This car park is reasonably priced and close to airport. There are some negatives and this is meant to be constructive criticism. Firstly the car park surface is a bit tricky to run suitcases over. The driver on our return needs some training on customer service. He was miserable and wasn’t going to help me lift suitcases in to the back of van. I told him I couldn’t lift it in. I’m a 63 yr old female and it was too high for me. So he did it reluctantly.

My car was lost on return, but in fairness they looked for about 30 mins then paid for a uber for us to go home as it was early hours in the morning. They then return our car to our house the following day. Did a pretty good service considering.

Would be nice if shuttle bus driver helped us out with unloading our luggage from the van also the car park surface could be a bit smooth .

I found the young lady quite abrupt when dropping off my car keys, not the friendliest approach.

The car park is ruff and ready with no shelter when raining. Have been using this car park for many years and will continue. Told off for calling the wrong number on return (used the one in my phone), no phone number on the paperwork sent when booked. All in all works well.

Unfortunately the weather did not help when we used your facilities. The condition of the surface where we parked was not the best !! And there was no details as and where to leave our car. Your drivers had difficulty in organising the placing of our luggage. The rain did not help 😩. Thanks for your receptionist help.

Overall the parking was easy with quick and easy transfer to and from airport. There could be more signs in and around car park for directions in and out and where to park on arrival.

On arriving into the car park looking for a space one of your drivers that moves the cars waving his hands around thinking he wanted me to go around him started shouting go into that space just because it was early in the morning don't need to get stroppy. What am I, a mind reader? But credit to your bus driver very pleasant thus 3 *.