Oakwood Parking Reviews

Excellent service .

Mixed review this time I'm afraid. Pleased with the cost and convenience of parking at this place but a few things let it down ... 1. Staff are plain miserable with little effort in providing customer service. General grunts and shrugs were the order of the day when engaging with them both on dropping off and picking up. An example of the poor service was when returning and being first in line at the back of the mini bus we corrected the driver's count of passengers noting that we were a family of 5. His response: "in that case you'll have to wait for me to come back ..." He failed to observe we were first in line and with children. 2. A "not my job" approach. Using the same example, when pointing out that we were first in line he said: "there's two people with small bags who have already got on the bus. It's not my job to patrol who gets on etc." Other than driving and opening the back door it is literally the only job he should be doing as he stands back. Other passengers even helped older people with bags. 3. Following on from the above, having a clear drop off and pick up point with a message for people to queue could solve some of this.

Drop off and collection went very smoothly. Staff friendly and lower prices than Bristol Airport. Only issue was that car front mats were covered in mud, both driver and passenger sides - would prefer not to have to spend time cleaning carpet after visit !

Excellent and easy drop off/pick up. Transport was waiting for us at airport.

Close to airport. Frequent transfers.

Have used Oakwood Parking for years now, great price and an excellent service.

Efficient delivery to Bristol Airport and collection from the airport at a ridiculous hour (flight delayed til a 2am arrival). £80 for ten days - felt a good and safe deal. Will use again.

Great service and price.

As ever, a great experience. Staff friendly and helpful. We travel regularly from Bristol and always use Oakwood. Luke always remembers our name and comes and has a chat. It makes what can be a stressful time into a pleasant and reassuring experience. Thank you Oakwood Parking.

Good service all round.