Oakwood Parking Reviews

Excellent. 2 minutes from airport, great service.

Great service, less than five minutes to terminal, does what it says on the tin!

Can’t fault service, very quick and efficient. All staff very friendly, car was waiting in car park next to reception when we got back Will definitely use again !

All you need.

I have used Oakwood on several occassions. On each occassion there has been no organisation on pick up at Bristol Airport when you just want to get home. On the last 3 occassions I have used the issues have been: They collected one person per group to return to get their keys and give each person a £1 to go back and pick up their family/luggage as there were too many people waiting for the van. They have no ordering system on order of people that have called for collection so on three occassions there have been people unhappy that others that arrived after them have gone before them. They take the luggage from people without knowing how many seats are remaining on the bus so on 2 out of 3 occassions I have witnessed them having to take luggage back off and people have wait for the next bus to arrive. The most recent trip allowed someone on the minibus without a seat. They need to have an ordering system in place where the office staff take the name and number of passengers. The driver then calls the name of the parties being collected. Currently the drivers of the vans are taking the calls so unable to order the calls as driving as well as answering the calls. I believe that they shouldn't be touching a device to answer calls but they do. The device is above their heads so would think that they are taking their eyes of the road to answer the call. They need two office staff one that deals with the drop offs and the other for collections so they can sort the collection at Bristol airport. Feedback I give is so the company can improve as I will continue to use them due to the cost/location but they do need to improve the pick up process as it will lose customers if they don't as people just want to het home.

Simple, easy, really reasonable cost. Our car battery was flat on arrival back, it was 2.30am and freezing & raining... they helped start us and get us on our way home with no trouble at all. Would definitely recommend & will certainly use again.

Excellent service - two minutes to airport - quick pick on return - definitely recommend.

I chose this place for excellent value and great service. 👍

Pretty poor customer service, miserable drivers. Car blocked in when we got back. However it is cheap and near the airport.

Didn't have to wait for the shuttle bus to and from the airport.