Oakwood Parking Reviews

Ok going out but on return not impressed, tried ringing both numbers on the card provided, no reply, waited for approximately 40 minutes, they only picked us up due to the police checking the site to see what was going on, I would be reluctant to use them again.

Fine on the way out but arrived back in torrential wind and rain. Van came after 10 minutes but no help to load heavy suitcase which I couldn’t manage on my own. Luckily a young man lifted it up for me. The driver just opened the doors and then went back to drivers seat. Unlikely to book again.

Parking was fine however driver picking us up was so unhelpful. Stood there with hands in his pockets whilst my husband helped an elderly man put his luggage in the van. Didnt attempt to help at all. Was miserable and lacking in customer service. Wont use again due to this. Plenty of competition out there with better and more helpful drivers I'm afraid.

The price was good. Unfortunately the pick up from the airport was chaotic. They need to put a hard surface on the car park, as it was a mud bath, car and luggage covered. We needed to pull our car out of the mud before accessing the boot.

Parking was fine but pick up driver was a very rude man who spoke to people like they were idiots. I will find alternative parking next time

Driver's side floor mat left in a filthy muddy state. Considerable amount of grit littered the floorwell. Not what I would have expected!

Our arrival for our flight to Amsterdam was fine with no delay in getting to the airport on time. Our arrival back late from Amsterdam was different. Our attempts to call the office following our arrival were fruitless and no answered. We were able to get on the minibus was a a bit dodgy because of the large number of other passengers waiting. Oakwood is a lot busier than it used to be and the standard of service has dropped off accordingly. Not as good as it used to be.

My daughter went in the office to drop off the key, the girl was quite rude to my daughter, really no need to be, kind of puts you off leaving your car here. The driver that collected us was actually very nice and friendly, it makes a difference. It don't take much to smile and be polite. The car was at the front car park when we returned, obviously this was helpful.

Was pleased with dropping off the vehicle, bus service was good. On collecting the vehicle at night was hard to find with children in a sea of cars. Eventually found it to find a car parked in front of us so had to wait a while to get out.

I used this airport last March and it was great,this time round the drivers were rude and given no information ,told to load and unload your luggage by yourself, on pick up at airport driver just opened bus doors and walked away and he did the same at the car park, the receptionist had no idea where the car was located to pick up and this is very difficult at 3am in the dark, disappointed this time.