The Gatwick Valet Parking Company Reviews

Read the small print. You must phone 15 minutes before you arrive - which I didn't. However the email states Car Park 5 and on arrival I went to CP5 and as there were other companies operating out of that car park they could not help us, hence the phone call. I was told to go to Car Park 6 which was not a problem. On arrival to CP6 Level 1, again there was another company operating and they were the rudest people I have ever met and I made up my mind that I would not use the company again, but my faith was restored when the rep turned up. Photos taken of the car, receipt and car park ticket handed over and off we went. On the return, I called and was told where to go to collect the car. About 10 minutes later the driver arrived and I was good to go. The only thing I would suggest (1) is to make it clear on the email confirmation about Car Park 5 & 6 (2) Reps should wear either a hi-go or badge with company name to distinguish from other operators and (3) opportunity to check for damage if any - hence photos taken of vehicle. I would use this service again.

Fantastic service, we use them every time we go away. They were already there when we arrived, both sides of holiday. Professional, friendly and trustworthy.

Excellent service at pick up and drop off. Staff very pleasant, car waiting in express pick up. Exit fee now £ 3.80 and ticket machine removed from car park, pay at exit.

Great drop off point, nice friendly staff and good value for money. What more can one ask for.

Always use Park and Go when flying. Easy booking on the telephone. Helpful, pleasant staff. Reliable & efficient service.

on the outbound at gatwick the guy was 15 minutes late before turning up was starting to panic .inbound at gatwick the car was waiting and the guy was so helpful, not the same as the first one.

Very impressed with the service. Worked exactly as the instructions said, after notification someone was waiting to take the car on arrival so all we had to do was walk from the car park to the terminal (5 minutes). Same on return. Will definitely use again.

This is the 3rd time I have used the Gatwick valet parking company, and next year will be the 4th time I shall use it. Every time I have used their service it has be A1. They are professional, courteous and very helpful, which as everyone knows can be stressful when going on holiday worrying about your car, well don’t!! I would recommend using The Gatwick parking valet company every time.

I have been using Park and go for at least 3 years have used the service about 4 times this year, they are efficient polite and intend to use this company in the future.

No complaints at all about the service, easy drop off and pick up. Always use this same service every time we go away. But for future reference to all its £3:80 now for the ticket and also its card only no cash. So be careful about this before you go.