Platinum Parking LTD Heathrow Meet and Greet Reviews

Be very careful when considering Platinum Parking M&G. My car was running perfectly when I dropped it off, no problems at all. On the drive home after I had returned, the car had a severe steering column rattle at higher speeds. There was a noise and vibration. I reported to my garage who noticed that the alloy wheels indicated that the car had been 'kerbed'. I know that I had not hit a kerb with the car (and no-one else drives it). The hand brake had also stopped working. Obviously, it could all be a huge coincidence but I am now very wary. These problems only arose after I had left the car with M&G.

They keep you waiting ages before they arrive with your car.

Waited nearly an hour told them 3 times to bring the car to the drop off but they put it in the carpark causing even more delays

Great service. No waiting around and friendly staff.

Really poor service. No formal paperwork on collection so had no idea who collected my car. Tried calling multiple times on return and no answer with calls being declined. Worried it was a scam throughout .Would not use again.

The pick up process was efficient, however on our return, we ended up waiting nearly 55 minutes before the car arrived, despite being told, when phoning, that the car would be there in 15 minutes. This was explained as traffic, however when driving out of the airport, there were no traffic issues. In addition, the driver initially told us we would have to pay for the ticket to exit the car park, which was incorrect as this was included in the overall cost.

Prompt, courteous and efficient service throughout.

First time using this service and it was so easy and professional.

First time using this service and it was so easy and professional.

Very good service. Car delivered within 15 minutes on return journey in tidy condition.