Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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202 reviews with 2 star rating
Customer
Connor Rundle
Reviewed on 21st March 2018
2 out of 5 stars

Okay car park, wasn’t a bad price, our flight home was cancelled meaning we had to leave car for extra day, didn’t know if there was an extra charge, as we had a really late flight home the next day I rang the driver to pick us up from the airport but wasn’t told about paying only for him to ask for money I didn’t have, came home yesterday and had a look at the car to see a scratch down the side.

Customer
Rachael
Reviewed on 19th January 2018
2 out of 5 stars

I wasn't happy at all to come back off holiday to find my dash camera in front and my camera in the rear of the car unplugged and my car had been driven 5 miles. I phoned them to ask why was this the case and the response I got back was rude. I don't recommend oakwood parking at all.

Customer
John Davies
Reviewed on 11th December 2017
2 out of 5 stars

The staff were polite and efficient when getting us moving. However, our car had been moved for what we could see for no reason at all and a number of settings within our car had been changed including lights and heating so not sure if the car had been used for other reasons. For that reason we won’t be using again.

Customer
Mike
Reviewed on 22nd November 2017
2 out of 5 stars

All fine but they left a massive mess inside the car. Floor mat was full of dirt !

Customer
Craig Jones
Reviewed on 6th November 2017
2 out of 5 stars

I used Oakwood to park last year and was very happy with the service, drop off and pick up we’re very fast and friendly, so I used them again this year, my trip out was fine but on my return, there was a problem with the barrier at the airport and this was causing a big traffic queue, so when the pick up arrived a little late the driver was very rude and impatient to the people he was picking up, he was literally throwing peoples bags at them or on the floor shouting at them to help out, I remember one lady with two young children and lots of bags she was really struggling and I was helping her but the driver was just shouting where’s the lady with the children pick your bags up I’m already late, I think I’ll be finding alternative parking for my next trip and I’m sure most people on that bus will be too.

Customer
Colin Allen
Reviewed on 5th November 2017
2 out of 5 stars

Jeep covered in bird muck. See my email of experience.

Customer
Paul Ede
Reviewed on 17th October 2017
2 out of 5 stars

The man that greeted is at 4 in the morning was very grumpy. Totally different happy chap picked us up on the return though.

Customer
Glenda
Reviewed on 17th October 2017
2 out of 5 stars

Bit disappointed with the the facilities at Oakwood Parking. Upon arrival we were dismayed to how filthy/muddy the place was. Service back and forth to airport was okay but having had to phone the office to try and change return date on booking it was difficult to get hold of someone who could actually change the booking - just told to tell the driver on the day and all would be fine! Upon our return, our car was really filthy, obviously parked in a field and drivers had left thick muddy footprints in the car in both driver and passenger foot wells. They were cheap but expected a better service.

Customer
Gareth Stuffins
Reviewed on 6th October 2017
2 out of 5 stars

Drop-off and Pick-up were great but what I really did not appreciate was the caked mud on the underside of my car and the tyres. Clearly the car had been driven at speed through a very muddy field. The B.O. smell in my car on my return was not a great welcome home either. The price may well be competitive but I will not be booking Oakwood Parking again.

Customer
Mrs Abbott
Reviewed on 28th September 2017
2 out of 5 stars

Not impressed! Outward: 1. Couldn't get through to say nearing Oakwood as requested - no name asked for so what was the point. 2. Very grubby vehicle - have you seen how smart the one from The Waggon and Horses is? 3. Driver a bit on miserable side. Inward: 1. Driver arrives and does head count saying not enough room for everyone - gives choice of some waiting behind for his return or him just taking drivers and they return to pick up their own others! What is that all about? Having paid for the service why would we then have to use our own cars? 2. All keys not there so driver had to go and find them. 3. Driver shouted at one woman who took whole envelope when driver held it out to her! 4. Our car was blocked in by another one so had to wait for it to be moved. Only plus was that gentleman who got key and moved other car was very apologetic and polite - it was NOT the driver. So this was our experience and it leads me to say that it was a bit shambolic, the driver was miserable, why bother to make people ring, you need to clean up the existing vehicle and you need to get another vehicle. Sorry, but won't be using you again.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 14747 reviews.