Oakwood Parking Reviews

Drop off and pick good but couldn’t find my car when got back at 11 pm in dark. Was told by driver our car was over there but couldn’t find car in dark muddy field, got plastered in mud. Not happy, only got manual key for our car so couldn’t use remote to find it, eventually my wife noticed it in tarmac park in front of office. If only the driver told us that when he dropped us off !

It’s probably the cheapest place to park in Bristol and the shuttle service is great the only issue we find with the service is the inside of the car is covered in dirt and mud as they don’t cover the area while moving the cars. If they improve this area it would be a 5 star service.

Great going out landed but return Monday 18th 10pm had to wait whilst bus to collect did 2 full trips before we could board. Had young children so maybe another van in these busy periods? Over hour from calling to car!!

I was upset to find large dirty dog paw prints inside and outside drivers door window as if dog had jumped up to open window of door. Could not verify this as camera in car had been disconnected, not a thing a respectable company would not need to do and a very worrying discovery.

Staff were pleasant enough. I had some concern about leaving keys with them. They told me that vehicle may have to be positioned with the car park. I took the mileage before leaving my car. When I returned to pick up it was in a different place near entrance to car park. I noticed the mileage had gone up by 4 miles. When I questioned this I was told that Oakwood has overflow parking on two other sites.

Parking okay, only my floor in the car is in the mud. someone was in dirty shoes.

I have used Oakwood a few times and have previously found them very good indeed but this last time when I rang to say I was through baggage and at the door the driver said he was there at the collection point. when I got there, (a few minuets later only) he was not there. After looking around I rang again to be told, cold and foggy and I was not impressed to have to wait another 10 minutes or so for another driver to return who said that driver had gone off shift. I do hope this was a one off as I would like to book there again but am now a little nervous to do so.

We where traveling with a baby and had two large cases, a car seat, stroller and hand luggage. On arrival the concreted area was blocked off, I parked next to it and unloaded the luggage before parking the car in the main very muddy parking lot.when the shuttle arrived Passengers where loaded in 30 yards away from the concreted area so I had to carry everything through the mud to the shuttle. On return my car was moved to the concrete area, the shuttle driver unloaded everything into the mud parking lot from where I carried everything into the opposite direction again. All very unnecessary because there where only two passengers on the shuttle. Other than that everything was fine.

Couldn’t fault the gentleman who took us to the airport on the 8th December. Great laugh and well mannered. However the driver who picked us up on the 15th at around 20:30 was really rude and spoke to us like a bunch of idiots. I understand that no one wants to work on a Saturday night but when you’ve got paying customers, it helps to not be miserable.

The parking was fine and easy transfers from and to the airport. However when I got back to my car the interior was very muddy, even my sunglasses case was covered in mud.