LGParking - Meet and Greet Reviews

On our outward bound trip, the service was very good. They phoned me 3 times to check our arrival time at Gatwick & were there to meet us for a prompt handover. However, on our return, we landed exactly on time & phoned them once we had collected our baggage. It was difficult to get through as they were ‘on another call’ & when we did manage to speak to someone, we were told 20-25 minutes. We ended up waiting 40 minutes for the car to arrive. This was a bit frustrating. When eventually the car arrived, the parking attendant was very apologetic & said they had 7 flights arrive in quick succession. I think that they needed more staff on that day. I would probably use them again as the arrival service was good but was less impressed on the return leg, hence the 3* review.

Drop off was fine but had to wait half an hour (from first call) as the driver went to the wrong terminal.

The drop off was not very well organised, there were cars everywhere and no order or real handover, then having to wait nearly an hour after we landed to have the car brought back to car park 5 was not what I expected. The meet and greets I have used before at Manchester airport are far more efficient, friendly and organised- unfortunately this experience was lacking considerably.

It was really quick and was happy with the service. But car came back a bit dusty, other than that everything was fine.

Great drop off, but collection took 45 minutes from call, not 20 as advised.

The service was great apart from the chap who meet me when I dropped off my car didn't speak to me as was talking on the phone and I had to interrupt him to get instructions. Wasn't impressed.

Drop off was fine, pick up not so good.

The service was good, the process was swift and no issues but I handed over a clean car and was returned it filthy, like it had been parked next to the sea all week, filthy, covered in like a film of dust and salt and COVERED in bird poo. I mentioned it to the staff and he just shrugged his shoulders, thanks!!! £8 later to clean it!!

When calling for drop off or pick up it seems to take a number of calls to get an answer which was very frustrating. Service was okay, staff not particularly friendly.

The drop off went well with a minimum of delay. However on returning we were told it would be a 20 minutes delay before our car was returned to us which is unacceptable. However it took even longer than that.