The Gatwick Valet Parking Company Reviews

Very good, on the drop off we left something in the car and called them back within 5 minutes and they were happy to come back for us.

Excellent. Clear instructions and good timekeeping. We were very pleased.

Yet again, fantastic service. We have now used them at least twice a year for the last five years and they have been on time to collect and deliver our car back to the airport. All the staff are very polite and my car is always looked after. Definitely will use again.

Really friendly team, and good value, only issue was that paperwork stated to go to a specific drop off area, and on the morning when we phoned, got instructed to another that was not so clear as it could have been. but that apart good service and would use them again.

Excellent service.

The usual prompt service, thank you!

Great service as usual, we look forward to our next use of your service next February. Thanks.

Read the small print. You must phone 15 minutes before you arrive - which I didn't. However the email states Car Park 5 and on arrival I went to CP5 and as there were other companies operating out of that car park they could not help us, hence the phone call. I was told to go to Car Park 6 which was not a problem. On arrival to CP6 Level 1, again there was another company operating and they were the rudest people I have ever met and I made up my mind that I would not use the company again, but my faith was restored when the rep turned up. Photos taken of the car, receipt and car park ticket handed over and off we went. On the return, I called and was told where to go to collect the car. About 10 minutes later the driver arrived and I was good to go. The only thing I would suggest (1) is to make it clear on the email confirmation about Car Park 5 & 6 (2) Reps should wear either a hi-go or badge with company name to distinguish from other operators and (3) opportunity to check for damage if any - hence photos taken of vehicle. I would use this service again.

Fantastic service, we use them every time we go away. They were already there when we arrived, both sides of holiday. Professional, friendly and trustworthy.

Excellent service at pick up and drop off. Staff very pleasant, car waiting in express pick up. Exit fee now £ 3.80 and ticket machine removed from car park, pay at exit.