The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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Read the latest reviews for this car park
Customer
Tony Faerber
Reviewed on 12th July 2017
3 out of 5 stars

Parking is convenient but having used the service a few times now, the estimate to collect and return the car are way out, even at less busy times - we always double what we are told. This time the car was returned covered in bird droppings and the drivers side floor mat, carpet, interior panels and door card covered in dried-on mud. Not great!

Customer
LORRAINE MUNDAY
Reviewed on 12th July 2017
4 out of 5 stars

SLIGHT CONFUSION REGARDING PICK-UP SITE, BUT SOON RESOLVED. NO PROBLEMS ON RETURN EVEN THOUGH IT WAS FROM DIFFERENT TERMINAL.

Customer
stepheh fitzgeorge
Reviewed on 12th July 2017
5 out of 5 stars

Always there on time and very polite. Thank you.

Customer
Shelim Ahmed
Reviewed on 12th July 2017
5 out of 5 stars

Excellent Service - No Issues - Instructions were clear and Pickup and drop off were prompt.

Customer
Anne Chisholm-Jones
Reviewed on 12th July 2017
1 out of 5 stars

Total Chaos this time! Having used Park and go twice before, we booked with them again recently. We phoned when we're were 20 minutes away from arriving at the car park and were a little concerned that they couldn't find my name on the system. However, as had happened before someone came to collect the car and all seemed fine when we left. However, when we returned and phoned again to let them know that we had collected our bags and were ready to collect the car, the same thing happened. My name couldn't be found, they were not interested in my booking reference and quite simply the guy on the phone was unable to connect me with my car. I could hear what sounded like someone rummaging around in a drawer full of keys and was told that they would be very happy to find my car. I was eventually reunited with my car 1 hour and 40 minutes after calling. The driver paid our exit fee from the car park and left in a hurry.

Customer
brian watts
Reviewed on 11th July 2017
5 out of 5 stars

No problems.

Customer
Alan J
Reviewed on 11th July 2017
5 out of 5 stars

Prompt, courteous and good value.

Customer
Sarah Gruber
Reviewed on 11th July 2017
5 out of 5 stars

Fast, efficient service. Didn't wait at drop and only a few minutes for collection.

Customer
C M Heathershaw
Reviewed on 11th July 2017
4 out of 5 stars

Could have been a little sooner on departure, but on time for our return. Will use this company again.

Customer
Paul Dillon
Reviewed on 11th July 2017
5 out of 5 stars

An excellent, prompt service.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2311 reviews.