The Gatwick Valet Parking Company Reviews

Great service. Polite and friendly staff in the office and on the road. Speedy drop off and collection of car and clear instructions on how to find car park on drop off and collection after collecting luggage. Highly recommended, will use again and again.

Everything went very well apart from the return when the driver brought my car to Car park 6 level 4 but we couldn't find him. He had phoned my wife to tell us where he was but she had her phone in her bag so didn't hear it. Anyway, the driver eventually found us but the exit ticket he gave us had expired so we had to pay £3.80 to exit the car park. Overall very good service and very good value but must remember to keep your mobile handy!

Excellent service, prompt drop off and collection and very courteous. Easy to find and 2 minutes walk directly into the terminal. Would thoroughly recommend.

Very good overall. Clearer explanation needed as to where to meet on return.

Hassle free....all went to plan....good price...good service....will use again and definitely recommend....thank you Park and Go....it's like it says on the tin!!!

Nice and smooth. Guy was already waiting for us so we didn't waste any time.

Good, quick parking service. Very straightforward.

I have used various parking companies at Gatwick and have recently used Park & Go for the first time. The service was simply brilliant. Easy drop off at the airport, followed by an easy pick up at the airport. My car was checked when handing over and checked when given back. I highly recommend this company.

Excellent service, have used before and would use again!

I do not recommend this company. We followed all instructions and called the number within specified timescales before arrival at airport and again upon our return from holiday. Both occasions we waited too long for some to collect/return our car. A shuttle service would have been quicker. Upon arrival at airport (departure day) we waited in the car park for 25mins, meaning they had 35mins notice, they state they will be with u in 10-15mins. Upon our return at 2am in the morning we waited 40mins for our car. I kept phoning them to be told they are very busy!!! We had a tired, poorly 4yr old and even telling them my son was ill didn't speed things up! They clearly didn't have enough staff on duty for amount of arrivals. In addition to the waiting times each end everytime you speak to them on the phone it's very frustrating. They appear to have a reception issue which results in a number of calls being disconnected. In addition there's a slight language barrier. Poor service over all.