The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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Read the latest reviews for this car park
Customer
D Gibb
Reviewed on 21st September 2015
5 out of 5 stars

Excellent value for money will use again and recommend to all.

Customer
S Gibb
Reviewed on 21st September 2015
5 out of 5 stars

Will use again.

Customer
Carl Webster
Reviewed on 21st September 2015
5 out of 5 stars

Excellent, will definitely use again, polite and very helpful plus PUNCTUAL!!!! , no waiting around for ages because they've lost your car or are very busy. 5*

Customer
RJHorsfield
Reviewed on 21st September 2015
5 out of 5 stars

Excellent service thank you but maybe staff could wear official badges or jackets so we feel a little more safe when handing over car keys.

Customer
denise
Reviewed on 21st September 2015
1 out of 5 stars

Terrible return, car was left unlocked and unattended when driver did appear he was not interested saying he was busy.

Customer
M SCRANAGE
Reviewed on 21st September 2015
5 out of 5 stars

All arrangements worked perfectly.

Customer
Sheridan
Reviewed on 17th September 2015
3 out of 5 stars

The parking drop off was disappointing. I was told that I would be met by a driver within ten minutes, but I actually had to wait for half an hour. The pick up was marginally better, with the driver only being five minutes later than I was told he would be. To be honest, I wouldn't really the wait so much if they were just more honest (or accurate) about how long it would be. Overall, though, the car was taken, stored (apparently on a muddy field judging by the mud on the sides of the tyres) and returned without damage, so they did do what they said they'd do. They just took longer to do it than advertised.

Customer
Graham Larkin
Reviewed on 17th September 2015
5 out of 5 stars

Took the stress out of parking for me and my family. Didn't have to worry about bus transfers from the terminal building to the car park as we collected from the short stay area.

Customer
Raj Radia
Reviewed on 17th September 2015
1 out of 5 stars

Booking through Park and Go pleasant experience! The experience using Gatwick Parking Valet Service very poor. I had booked 2 cars for meet and greet and one car was brought back in 15 minutes from our call the other car it took 45 minutes. Guess what it seemed that it was the same driver delivering both the cars. Our flight got delayed due to the weather by about 1.5 hours. The driver claims he was helping as he does not work for Gatwick Parking Valet - as the other driver had left for the day!!! I tried calling back on the mobile number to get an update and the person answered the first couple time after that it kept going to voice mail. I would not use Gatwick Parking Valet Company again.

Customer
Jessica humble
Reviewed on 15th September 2015
3 out of 5 stars

Great experience on arrival friendly and professional man came to pick my car up. On returning to the UK I had a little trouble getting hold of the company (directed to answer phone 3 times) and it took more than half an hour after my call for my car to be returned. So perhaps I'll use the long stay car park next time as it would be quicker. And cheaper.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2317 reviews.