The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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251 reviews with 4 star rating
Customer
David Heathcock
Reviewed on 21st April 2015
4 out of 5 stars

Great service. A couple of little niggles which stopped me giving a rating of 5. Firstly, despite being given the car park level, which was easy to find, there were so many operators and it was so busy that it was a bit tricky to find the representative for our company. It would have been nice to have a bit more information about exactly where to meet, for example, which zone/row of the car park. Secondly, we had to pay the fee to leave the car park when we collected the car. This wasn't the case last year and personally, I would have preferred to pay and extra couple of pounds up front rather than having to fiddle around trying to find change when we landed. Apart from that, speedy service, friendly staff, convenient drop off and collection location, close to terminal. Made our overall journey much easier. I will definitely be using this service/company again.

Customer
David Harrison-Baker
Reviewed on 18th April 2015
4 out of 5 stars

Bit different from the normal valet parking probably cause the way gatwick have changed the parking regs. The man from the company was waiting did not say much nor give any other info until asked for. On return phone answered promptly and car delivered as stated. Still no communication other wise a good service. Thank you

Customer
Matthew Glennard
Reviewed on 14th April 2015
4 out of 5 stars

The service was excellent - they were quick to collect and return the car. However the reason I have marked as 4 rather than 5 was we had to pay the £3 exit fee - this was not clear when the booking was made.

Customer
Bobby
Reviewed on 13th April 2015
4 out of 5 stars

The service was very good but we were not told in advance that we had to pay the exit fee of £3. While it is not a big deal, most companies are up front about it.

Customer
brian watts
Reviewed on 30th March 2015
4 out of 5 stars

10 minutes when we arrived for departure but on time when we arrived back.

Customer
john graves
Reviewed on 27th January 2015
4 out of 5 stars

Pretty good service-better on the way back than the way in. Had to phone a few times on arrival and wait around a bit but otherwise very good, and much cheaper than long stay. A little worried by lack of proper forms to sign, all info was on a bit of paper.

Customer
Shaun
Reviewed on 31st December 2014
4 out of 5 stars

Prompt efficient service. Had a last minute change of car which they accommodated without any issues. Overall a good service.

Customer
Lee Werrell
Reviewed on 26th November 2014
4 out of 5 stars

Prompt and reliable.

Customer
Dave Durham
Reviewed on 25th November 2014
4 out of 5 stars

Generally use P&G meet and greet and have no problem with the service however when we picked up our car this time the passenger seat and footwell were soaked so we conclude that the car had been parked with the window open.

Customer
Dave Cullen
Reviewed on 25th November 2014
4 out of 5 stars

Good Price, was the cheapest available. I arrived in the drop off zone right on time but had to wait 15 minutes for the guy to arrive. The guy was wearing jeans and a leather jacket so it didn't fill me with that much confidence to hand over my keys. The pick-up was great, a guy looking more representative of a company I'd like to leave my car keys with was waiting to hand over the car. These guys don't validate your ticket like other companies do, so expect to pay £3 in a machine before you exit. However the cost saving of using this company pays for this, the guy handing back my keys showed me where they payment machine was located which was helpful. All in all, I will use again - Thanks for a good service!

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2487 reviews.