Flying Scot Glasgow Reviews

Quite far away from airport. Bus on time, but a bit smelly.

Not as good as the other long stay car parks we've used. Not easy to find. Seemed to have problems with customers parking in the wrong area because entrance was cramped. Otherwise OK.

Website transfer time of 3-4 minutes would be optimistic even for late night. Staff were very professional and bus was there to collect on return within minutes of phoning my arrival through. Would use again with only advice being to allow about 25-30 mins from arriving at car park to arriving at airport.

On arrival at Flying Scot Glasgow we were asked to park our cars at the arrival point hand our keys to reception and our cars would be parked. On return to Glasgow airport, Flying Scot delivered us to the car compound and our luggage was unloaded. We contacted reception and were given our keys. We asked where our cars were and had to walk through pouring rain to retrieve the vehicles. When asked why the vehicles were not parked in closer proximity to the set down point or arrival point, I was advised there was no insurance to move the vehicles. However, the vehicles had been moved and parked from original arrival. The point of the matter is if you are providing a service, its better to look after the customer's well being and have the vehicle in close proximity to the drop off point. The receptionist could have been more helpful in the inclement weather conditions as opposed to being defensive in responses and with contradictory replies. My comments are an observation and the potential for an improved service and trust they are useful. Regards, S Baldwin