Aerodrome Meet and Greet Reviews

I have used Aerodrome Meet and Greet several times at various Heathrow terminals, and have received excellent service at each. On this occasion I had no waiting either on meeting or collection, and I could not fault the drivers and efficiency of handover. I would have given a full five star rating except that somehow my car appeared covered in mud. The windscreen had been cleaned and I could drive off, but when I got home I could see how much dirt there was. I hope Park and Go will investigate. My car was immaculate when I handed it over.

Aerodrome Meet & Greet is a very convenient airport car parking service at the busy Heathrow Airport and very lovely welcoming staff. Following all the instructions makes the car park easier and very comfortable easy walking into departure and arrival with the convenience meet and greet services. Just that the phone handler needs to be more calm in listening to customers before dropping off calls on customers, Apart from this everything is lovely and would definitely recommend and book my next airport car parking with them.

There was a short wait for the driver to collect our car on the way out but the car was waiting for us when we arrived back. Great service!

Only waited a few minutes at drop off and collection. Had to Pay the £7.50 car park extra on both occasions but normally only do on exit. Obviously adds £15 to total

Very efficient. I particularly liked the suggestion of the driver to do a screenshot of our instructions upon landing back at Heathrow, as we lost all our papers yet had the details to fall back on.

I phoned 30 mins prior to arriving at Heathrow T3 and we were immediately met with a driver from Aerodrome. He took pictures snd gave us the required paperwork. Excellent. On landing we phoned when we had cleared customs at 5.20pm and were told to ring again when we had collected our luggage. I informed them that we were hand luggage only, and they said to meet them at row B in 20 minutes. At 6.20pm the car had not arrived so I phoned again but got no answer. I found another number but again no reply. 10 minutes later our car arrived, I hour after calling them. The driver said that he was not aware that we had made the second call, to which I informed him that there was no need as we were hand luggage only and they had been informed of this.

Very good.

Very good.

Very well priced for an excellent service. Would definitely use them again. Only minor moan, is that they say to call twice - once on landing and again when got bags. Our bags were massively delayed due to ground restrictions on moving baggage trolleys around caused by the gale force winds. So I hadn't called them the second time (because we hadn't got our bags yet..!) but they called me to say where are you, your car is ready for collection... this caused potential issues with parking barrier exit tickets only valid for specific amount of time, but they did resolve this for us somehow, so happy with that in the final analysis. Even so, I would expect them to be better informed on baggage collection. delays as this was widespread across many flights coming in.

Great service, however the signage at T5 is not great, very easy to miss.