Aerodrome Meet and Greet Reviews

Very efficient. I particularly liked the suggestion of the driver to do a screenshot of our instructions upon landing back at Heathrow, as we lost all our papers yet had the details to fall back on.

I phoned 30 mins prior to arriving at Heathrow T3 and we were immediately met with a driver from Aerodrome. He took pictures snd gave us the required paperwork. Excellent. On landing we phoned when we had cleared customs at 5.20pm and were told to ring again when we had collected our luggage. I informed them that we were hand luggage only, and they said to meet them at row B in 20 minutes. At 6.20pm the car had not arrived so I phoned again but got no answer. I found another number but again no reply. 10 minutes later our car arrived, I hour after calling them. The driver said that he was not aware that we had made the second call, to which I informed him that there was no need as we were hand luggage only and they had been informed of this.

Very good.

Very good.

Very well priced for an excellent service. Would definitely use them again. Only minor moan, is that they say to call twice - once on landing and again when got bags. Our bags were massively delayed due to ground restrictions on moving baggage trolleys around caused by the gale force winds. So I hadn't called them the second time (because we hadn't got our bags yet..!) but they called me to say where are you, your car is ready for collection... this caused potential issues with parking barrier exit tickets only valid for specific amount of time, but they did resolve this for us somehow, so happy with that in the final analysis. Even so, I would expect them to be better informed on baggage collection. delays as this was widespread across many flights coming in.

Great service, however the signage at T5 is not great, very easy to miss.

A really good value option to leave your car at T5. The drop off point is within the short stay car park and right at the end as well. However, all pretty smooth. When returning to collect the vehicle it was a pity we still had to wait 5-10 minutes for our car even though we'd phoned on landing and after collecting bags, but still quicker and easier than waiting for a shuttle bus to parking off site. Mileometer suggested the car had only travelled 6 miles too, so the car hadn't gone too far. Would definitely use again.

Very good and efficient. They were also very helpful when we had an 18 hour delay. Would use again.

The service was great and very punctual. The only complaint is that the driver's side floor mat was very dirty and muddy.

They were on time but car covered in mud and disconnected the dash cam so might think twice before using them again.