Happy Days - Meet and Greet Reviews

Service not terrible but staff very poor and rude. Car came back dirty.

Prompt pick up, slight delay for drop off but still a great service.

Very efficient. Very good service.

Excellent service from friendly and efficient staff at a very reasonable price. Would definitely use again.

On arrival it was very confusing to find the desk as there are many companies operating on the same floor and not all are sign posted. Once we found the desk the attendant was very polite, took photos of the car and mileage then sent us on our way. It was a very different story on the collection of the car. Firstly we rang the number on the booking slip, someone answered and took our reference number and said it was the wrong company that we had rang, but it was printed on the booking print out, so there was a mobile number on there also so decided to ring that, the gentleman who answered said hello and said our surname then said that our car is ready at the collection point (HE sounded exactly the same as the gentleman at the first number we rang), so we arrived at the collection point and there was no sign of the car, so when we rang again the man said that this is not the company we needed to ring, despite him telling me that the car was ready!! So he gave me another number to ring. At this point we were getting very angry as it was -5 degrees and we wanted to get home asap after a 10 hour flight. So the number that the man gave us was right and we got the car back after an hour of waiting due to the disruption of the snow,the man who brought the car back was lovely he was polite and had warmed the car up for us, the car was fine, no damage or scratches. Overall experience we found very distressing and would certainly not us them again.

Pretty woeful. Whilst drop off is ok as there is a desk at the car park door, the return delivery took 40 minutes and I was lied to by the operatives about the delay when I chased for news of the whereabouts of my car. This was at 21.00 on a quiet Wednesday evening when all the roads around were quiet. I will be avoiding these guys for some time.

Drop off was okay, but then it should be as they have their desk at T5. Pick up was slow and service/friendliness/attention wasn't good at all. Disappointing end really.

Heathrow Terminal 4 Meet and Great worked really well.

Excellent service at both drop off and pick up. Could not be faulted!

Drop off was fine but we had to wait half an hour for collection - not really meet and greet.