Platinum Parking LTD Heathrow Meet and Greet Reviews
Here's what our valued customers have to say about their experience with Platinum Parking LTD Heathrow Meet and Greet. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
Read the latest reviews for this car park
Andrew Kerr
Reviewed on 29th April 2025Everything went as planned and promised. Only issue was being asked to pay for the parking when I dropped the car off. Never had that before.
Luke
Reviewed on 29th April 2025Well priced. Followed instructions, called 20mins ahead of drop off and again when at car park. Phone operator argued that I hadn’t called as I should have and kept repeating this throughout call. Driver did eventually turn up 10 minutes later. Arrival back to the uk was straight forward and driver was waiting for us by the time we collected our bags and arrived back at the airport. As with all things, you get what you pay for so happy with the overall service
Wendy Howells
Reviewed on 28th April 2025A great service, including a very late return flight due to our original flight being cancelled. The car was waiting for us with no delays by the firm, I would definitely recommend them.
Kelly
Reviewed on 28th April 2025I give 3 star because on our return trip, this company let me wait 1 hours 15 minutes from my 1st calls to them after I got my luggage.
Nick Jones
Reviewed on 27th April 2025Bit slow on departure but very quick on return. Would use again.
TOM LEWIS
Reviewed on 27th April 2025Drop off was fine as expected. The pickup was not. Took over 90mins as despite confirming they went to the wrong terminal. Fobbed off multiple times that they were 10mins away and would call back. No call backs. Confirmed over phone wouldn't have to pay exit fee to get out of airport when car dropped off. Simply a lie to get me off the phone. Hit with additional fee to exit.
stew
Reviewed on 25th April 2025No problems. All worked well.
Rebecca Gillibrand
Reviewed on 24th April 2025I have used this company before at terminal 5 and it was excellent service. Hence I booked again. When we dropped the car off at terminal 3 on the Wednesday afternoon we called ahead to say we were 20 minutes away. We then parked as instructed in the right place in the car park but no one was there to take the car off us. We ended up calling and speaking to someone on numerous occasions and waiting 40 minutes to have someone collect the car. Not impressed at all as we almost missed our flight. Pick up was fine.
Richard
Reviewed on 23rd April 2025Waited 20 minutes for driver to turn up…not quite the meet and greet promised.
Richard
Reviewed on 23rd April 2025Waited 20 minutes for driver to turn up…not quite the meet and greet promised.
