Platinum Parking LTD Heathrow Meet and Greet Reviews

The parking service with Platinum Parking, Heathrow Meet & Greet is excellent - very speedy collection and delivery. We had an issue with some damage to our car whilst it was parked with them. However, the issue was sorted out and paid for quickly and efficiently. Their customer service over this issue was the best customer service we have ever received; I wish all customer services could be like this.

Excellent service, clear instructions and prompt delivery. I will definitely use this company again.

I used Platinum Parking Meet & Greet regularly for parking and looking after my car. I find the service excellent, solution superb and staff friendly- Highly appreciated and recommend.

Excellent service, arrived earlier than booked to drop off car, which was accommodated and car was waiting for us when we exited the airport.

Worked really well for us….would definitely use again.

Does what it says on the can.

Top Class. I would highly recommend the Platinum Parking Meet and Greet service. I really can't speak highly enough about the whole service that they provided from time of booking to car collection after we landed. We were contacted en route to check that we were on track and provided with very detailed, clear instructions and directions by a super friendly staff member (lady). Our driver was waiting for us in the exact location we had been given and it was a very friendly and stream lined handover. I felt comfortable and reassured leaving my car with him. Stupidly I didn’t realise that I had booked the day of return for car collection a day early. A lovely member of staff (lady) called me (USA) to check all was okay and I realised my mistake. She reassured me that it was absolutely fine and she rearranged the meet and greet service for the following day. She explained that it would cost an extra £20 which under the circumstances was an absolute bargain and not once during our conversation did she make me feel in any way like a nuisance for messing up their schedule. After collecting our luggage I called as per our instructions to advise of our arrival and again a very friendly lady greeted me and gave me very clear instructions of how and where we could locate our car and driver. The driver that met us was also super friendly and it was another easy handover. The cost for the service that we were provided with was certainly great value for money and without the usual hassle of trudging through car parks or using shuttles to collect the car. Thank you for your super efficient service and for your exemplary customer service. We will definitely use your company if flying from Heathrow in the future and will pass on recommendations to friends and family.

Excellent service. Very clear easy to follow drop off and collection instructions for the same location at the airport car park. They even called me as soon as my plane landed so no hanging around for my car when I got to the car park. I will use them again.

Very fast and efficient service and car was respected and looked after very well. Everything from dropping off to collecting went extremely smoothly.

All went very smoothly with no waiting. Car was parked close to Heathrow Airport. Good value for money.