Terminals Parking - Meet and Greet Reviews
Here's what our valued customers have to say about their experience with Terminals Parking - Meet and Greet. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
123 reviews with 4 star rating
Hayley
Reviewed on 1st June 2022I was overall happy with the service I received. However the only reason I am not giving it a 5 star was because the communication was lacking when we arrived to drop our car off. We were told to park in a certain section which we did do. After a number of calls to the office telling them we arrived it was still around 30 minutes until someone came to collect our car. We were then told it was our fault we were parked in the wrong area and the guy who collected are car proceeded to tell us we were wrong a number of times. Even though we were actually parked in the correct area it was just a little further down. It’s not professional that we were blamed for this. However I would use the service again as it was reasonably priced. I would recommend you provide some customer service training to your staff to know how to actual talk to customers politely.
Myles
Reviewed on 5th May 2022Great service would book again 👌🏻
JohnT
Reviewed on 3rd May 2022Great value for money. Easy to use and helpful staff. Just make sure you take the right lane to level 4 if you are parking at Heathrow T2.
Martin
Reviewed on 27th April 2022Prompt service and good value.
Nick Hellings
Reviewed on 18th April 2022Slight delay on departure as couldn't find our driver but resolved with a phone call within a few minutes. Pick up when we returned was smooth - car was ready and waiting. Great value for money.
John B.
Reviewed on 2nd April 2022Terminal 3 is busy and so not as easy as normal to find the collection area and person - but fortunately mobile phones made it possible. Meet & Greet were there within a few minutes of our arrival and no stress. The car was returned 25-30 minutes after phoning and the service was professional and polite. Will continue using.
Anon
Reviewed on 29th March 2022I would have given 5* except that the meeting and greeting on outward journey could have been slicker, but car handover on return worked fine. Good value for money.
David
Reviewed on 13th March 2022It took a little time both on departure and on arrival but overall the convenience of being dropped at the terminal outweighs the 15 to 20 minutes wait. The drivers were courteous.
Suzanne Warren
Reviewed on 17th February 2022Very good service, didn't have to wait long on either end. Would highly recommend.
Ola Popoola
Reviewed on 16th February 2022Good service and car was looked after.
