A4 Meet and Greet Reviews

Very straightforward, done the job however on return phoned them and he said he would be there in 5 mins, waited half hour before ringing again to be told by same bloke that I never called him the first time?. Anyway he did turn up 5 mins later. Seemed that he obviously had someone else to meet and didn't want to stand around at the airport. Not what you want at 3 in the morning with 3 young kids.

The service was good but the drivers rude. They need training so they know how to deal correctly with customers. At my suggestion that it would be helpful to include the post code. The response should not be to laugh and dismiss with “Its Bristol airport anyone can find that” I had further totally unnecessary rudeness on return.

Both efficient and timely but poor attitude on collection. Once again absolutely no ID. The delivery guy couldn't get away fast enough and actually was quite aggressive. I want to know why it's not possible to know the postal code of the parking locations. What's to hide?

Convenient service with friendly staff but beware of the extra charge getting in/out of the short term car park, this added £11 in total to the bill.

The service was a Meet and Greet package. There was a mix up in arrival time at the car park as the rep had a 07.30 arrival rather than 19:30. Our documentation showed the correct time. Instead of going to the drop and go spot, we had to park up at the Hampton by Hilton car park which was fine as we were staying there but made the experience a bit stressful. Having said that, we would definitely use the service again and consider the incorrect time just a blip.

The car was delivered on time. The car was not picked up in good time and on both occasions of calling the person I spoke with was blunt and short with me. And even questioned me about if I was sure I was only 20 minutes away.

Prompt collection and delivery of our car. My only complaint is that both front mats were covered in muddy boot prints. Maybe use some paper covers for the mats.

The service works well and usually the staff are courteous and kind, however this time the driver was surly and rude! Please guide all staff on customer service as some people let you down.

Actual service was good. However guy who collected our car was extremely rude. Guy who returned car was great.

Good response and communication but the car was not looked after, someone was smoking in my car as if it’s been used and diesel cover was found open as someone tampered with, I reported this as I pickup the car but someone answers and just put me on hold.