Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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193 reviews with 2 star rating
Customer
Julie Gammaidoni
Reviewed on 5th January 2025
2 out of 5 stars

Very busy car park. Only one minibus running with no system of a queue. People jumping the queue both sides. By the time you put your luggage in the boot, people without luggage had raven all tge seats leaving you to remove your luggage. I will not use this service again. Also very muddy leaving my luggage covered on mud from the van.

Customer
L PHILLIPS
Reviewed on 1st January 2025
2 out of 5 stars

I feel this service is not as good as it was previously. The area was very muddy and therefore unpleasant for shoes and luggage. There was a long wait with a large queue to get the transfer to the airport initially, so we decided to walk instead. The wait for the transfer from the airport back to the car park was not long on our return thankfully. However, I found it incredibly unprofessional that the driver voiced his irritation at customers call for transfers from inside the airport throughout the journey back to us. This may be amusing/off loading for him, but as a company, perhaps they should look at ways to improve the communication with their paying customers rather than complaining at the perceived stupidity of them.

Customer
Lisa
Reviewed on 1st January 2025
2 out of 5 stars

I’ve parked with Oakwood numerous times in the past, but probably won’t in the future. Phoned the minibus as asked at the drop and go and was told he was a couple of minutes away. Over 10 minutes later we could see a minibus pull up and pull in away from where we dropped off (we were told to wait where we were dropped at). Walked up to bus and there was also quite a few people needing to get on. Driver seemed in a mood. He was sarcastic and quite rude. Telling us that we entitled holiday makers. Also selfish. I don’t think he went down well with the crowd of people on the bus. The area you drop your car off is muddy and uneven, could do with resurfacing. The price is not competitive anymore, so will probably go somewhere else now.

Customer
Guy Wooley
Reviewed on 25th October 2024
2 out of 5 stars

Staff were dour and on verge of being rude, shuttle bus timeous but filthy and car looked as if it had been a driven at speed through a muddy field with mud splashed up the door. First stop car wash.

Customer
Jason king
Reviewed on 19th October 2024
2 out of 5 stars

The drop off and pick up was very good. But I am not happy at the mess of mud left inside my car in both foot wells. And on the doors.

Customer
Richard Yates
Reviewed on 19th October 2024
2 out of 5 stars

Everything went seamlessly but unfortunately upon pick up at 2am in the rain I failed to notice that my car had been damaged. It looked like it had been reversed into a muddy bank as the exhaust was caked in mud, the bumper was scratched and it looked like someone had tried to clean off the bumper with sandpaper and had scratched the paint quite badly. They were very evasive the next morning when I went back and promised to check the CCTV ( still waiting for news on that but not holding my breath). The drivers seat and inside of the door was also filthy with mud. As you can imagine, not happy at all. If they come clean about it and offer a resolution I'll be happy to upgrade my rating accordingly.

Customer
Sophie
Reviewed on 1st October 2024
2 out of 5 stars

My car got hit red paint scratches on the rear passenger side.

Customer
Stuart Dent
Reviewed on 29th September 2024
2 out of 5 stars

Whilst the drop and pick up was efficient and effective along with easy and quick transfers to the airport. The only disappointment was the dirty state the inside of my car was left in as the car was moved. There was mud all the car mats both driver and passenger side. The cars will get dirty on the outside. As looks as if kept in a muddy field.

Customer
Tom
Reviewed on 26th September 2024
2 out of 5 stars

Pretty straightforward but made a right mess of the car! Plastered in mud as it gets left in a field, both outside and inside driver door which was frustrating.

Customer
Penny Bradshaw
Reviewed on 24th September 2024
2 out of 5 stars

The drop off went very well, but collection after are return flight was not good. There were long waits for the mini bus, and then it was very chaotic as people approached the minibus from all directions when it did arrive. There was no queue and no one knew where the bus was going to stop.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 13606 reviews.