Oakwood Parking Reviews

Driver who took us to the airport was rude and miserable. Threw the suitcases into the van. Grabbed my daughter’s small cabin bag, which was brand new, and rammed it down the side of other suitcases. When it was lifted out, it had a massive scratch on the one side. Overheard a lady muttering something to the driver and his response was “put a complaint in then”. Return pick up, driver was polite and friendly. When returning to the car, noticed a long scuff and scratch on back passenger door. Was not happy.

Hi Oakwood, I realise your staff work very hard but the system at Bristol is total Chaos! Departing at 4am wasn’t too bad with only a short wait for the second mini bus but arrival back on Sunday midday was something to behold! and I’m not sure sure how you could improve it? My wife got on the first bus after a 10 minute wait, I was practically pushed out the way by people throwing their bags in the back only to find they had no seat on the bus!! Crazy, I waited another 15 minutes for a second bus along with another lady who I helped load her bag whilst she grabbed a seat!! again I was pushed aside by ignorant bloody bald headed twonks!! again you offer an alternative to the ridiculous prices Bristol charges but I’m not sure how you can fix this crazy situation??

Location is good, car park large but surface not great, pot holes and surface water in places, minibuses are available to transfer to airport although they could definitely do with a clean, was busy coming back and had to wait over 20 minutes to get back to car.

Always been a fan but this time wasn’t so good. Think the are getting too busy. Waited 2 buses as all full and manic at car park. My car and another car in front had damage on as they move them off site now. I didn’t even report mine as it’ll polish out. 3 cars blocking mine in so had to wait for them to be moved by staff. Was better before they got so busy. Shame as used for years!

Couldn’t get on the transfer bus back to the car park after a long flight as so busy. Free for all.

We have used Oakwood several times and have been very satisfied. But on Saturday 27 April, we arrived back at Bristol airport and collected our luggage and phoned Oakwood for a pick up as we have done before and we kept getting an answerphone saying the voice mail was not working and to ring the general office number. We did this, several times, and a voice mail answered that there was no one available to take our call. So as we did not want to hang around, we walked to Oakwood and retrieved our car key and drove away wondering what we were paying over £80 for.

Ive been using Oakwood for years. But it has gone downhill big time. Cars used to be parked down the bottom when you picked it up. Now you have to walk up the field with your suitcases. Field is very unstable and trying to wheel suitcase is near thy impossible. Trying to find your car is by pressing your car key to see if car flashes somewhere.

On arrival back into the UK it was dark and raining the whole car park was muddy, no one told us where the car was parked, it took 10 minutes to find the car. Would have been helpful if the cars that were being picked up were moved to the front of the lot.

Arrival and transfer to the airport was good, as usual. The return was not so good; we waited for a good 20 minutes in the freezing cold. The driver said there has been a problem with one of the cars. We soon found out why as locating our own car was almost impossible. The person in the office said it was "on the left or the right", when in fact it was in the middle. It was extremely dark so it took ages for the very helpful young man in the car park to find it. Better lighting and simple signposting for each section would be an idea! The same thing happened last August when I returned from Malaga, but at least it was in the daylight!

This is the first time that I have used this car park before. I arrived at 0500 on Christmas Eve it was pouring with rain. There is nowhere dry to wait for the courtesy bus. There was only one driver working that day which meant there was quite a long wait in the pouring rain...not great to be honest.