Oakwood Parking Reviews
Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
196 reviews with 2 star rating
Stuart Dent
Reviewed on 29th September 2024Whilst the drop and pick up was efficient and effective along with easy and quick transfers to the airport. The only disappointment was the dirty state the inside of my car was left in as the car was moved. There was mud all the car mats both driver and passenger side. The cars will get dirty on the outside. As looks as if kept in a muddy field.
Tom
Reviewed on 26th September 2024Pretty straightforward but made a right mess of the car! Plastered in mud as it gets left in a field, both outside and inside driver door which was frustrating.
Penny Bradshaw
Reviewed on 24th September 2024The drop off went very well, but collection after are return flight was not good. There were long waits for the mini bus, and then it was very chaotic as people approached the minibus from all directions when it did arrive. There was no queue and no one knew where the bus was going to stop.
Nic
Reviewed on 16th September 2024Driver who took us to the airport was rude and miserable. Threw the suitcases into the van. Grabbed my daughter’s small cabin bag, which was brand new, and rammed it down the side of other suitcases. When it was lifted out, it had a massive scratch on the one side. Overheard a lady muttering something to the driver and his response was “put a complaint in then”. Return pick up, driver was polite and friendly. When returning to the car, noticed a long scuff and scratch on back passenger door. Was not happy.
Jeremy Collins
Reviewed on 10th September 2024Hi Oakwood, I realise your staff work very hard but the system at Bristol is total Chaos! Departing at 4am wasn’t too bad with only a short wait for the second mini bus but arrival back on Sunday midday was something to behold! and I’m not sure sure how you could improve it? My wife got on the first bus after a 10 minute wait, I was practically pushed out the way by people throwing their bags in the back only to find they had no seat on the bus!! Crazy, I waited another 15 minutes for a second bus along with another lady who I helped load her bag whilst she grabbed a seat!! again I was pushed aside by ignorant bloody bald headed twonks!! again you offer an alternative to the ridiculous prices Bristol charges but I’m not sure how you can fix this crazy situation??
Andrea Cordon
Reviewed on 10th September 2024Location is good, car park large but surface not great, pot holes and surface water in places, minibuses are available to transfer to airport although they could definitely do with a clean, was busy coming back and had to wait over 20 minutes to get back to car.
Alan
Reviewed on 29th August 2024Always been a fan but this time wasn’t so good. Think the are getting too busy. Waited 2 buses as all full and manic at car park. My car and another car in front had damage on as they move them off site now. I didn’t even report mine as it’ll polish out. 3 cars blocking mine in so had to wait for them to be moved by staff. Was better before they got so busy. Shame as used for years!
Sian Freeman
Reviewed on 7th August 2024Couldn’t get on the transfer bus back to the car park after a long flight as so busy. Free for all.
Sandra Worth
Reviewed on 29th April 2024We have used Oakwood several times and have been very satisfied. But on Saturday 27 April, we arrived back at Bristol airport and collected our luggage and phoned Oakwood for a pick up as we have done before and we kept getting an answerphone saying the voice mail was not working and to ring the general office number. We did this, several times, and a voice mail answered that there was no one available to take our call. So as we did not want to hang around, we walked to Oakwood and retrieved our car key and drove away wondering what we were paying over £80 for.
Samantha churchill
Reviewed on 18th March 2024Ive been using Oakwood for years. But it has gone downhill big time. Cars used to be parked down the bottom when you picked it up. Now you have to walk up the field with your suitcases. Field is very unstable and trying to wheel suitcase is near thy impossible. Trying to find your car is by pressing your car key to see if car flashes somewhere.