Oakwood Parking Reviews

Fair price compared to other Bristol Airport car parks. Fast service and very near to the airport. The reason for the average score is that the customer service lets them down. Not friendly smiley staff when you arrive. She wasn't rude but not warm either. No hello how can we help. Her first words were "name?". I was desperate for the toilet but said their toilet was out of order. Overall though I probably would book it again.

Cheap Parking. Very prompt on drop off's and pick up's. Would use again.

Couldn't fault the service when we arrived but when we landed mini bus wasnt there rang to be told rudely to ring the driver when he arrived he was very rude asked when another bus was available as had been waiting a while his reply was take it up with the boss then drove off.

It was okay. Not particularly friendly or anything. Just clinical but it worked and didn’t have to wait long. Other parking places give the keys of the people he’s picking up to the driver of the van and he hands them out to you when he picks you up from the airport so you don’t have to go to the office which is a nice touch. You might like to think about doing that.

Great service at the car park. However we thought the driver very rude who took us to the airport and on return we seen him at the airport rang four times and he didn't answer so waited for him to return. Then found the service very rude. Almost as if we were putting him out by collecting us. We also overheard him slating others who were using this service which I found very unprofessional.

Honestly, I could not fault your service at all upon arrival. When I dropped my car off everyone on site was so helpful and polite. However upon returning to collect my car (gone midnight) we were picked up my THE RUDEST man who did not help any of us out our cases in the back of the mini bus. (Baring in mind I am a small 5ft petite woman - who struggled to pick up my case) he then was swearing at the man over the tannoy because the ticket would not work to let him out of the car park of the airport. The drive back was awful because the atmosphere on the bus was not nice. And then when taking our cases off the bus there was again no help what so ever. Whoever this guy you need to either have a word with him because he is going to damage your companies reputation.

On arrival driver was abrupt with my family (tall man, bald head) we then waited for 3 young men who had to remove their cases from the transport as they'd gone the wrong car park, as I left my daughters on the bus (19,16) I handed my keys in. On getting off at the airport, my daughters only then informed me that the driver swore out loud. My girls only told me after he'd driven away, as they know I would have had serious words. Never would I expect words to be used in this manner, in front of two young ladies. Very unprofessional. Sorry, although they got us there and back in great timing, swift and did the job... I will not be using a company that can openly use such disgusting words in front of adolescents.

Quick and easy ‘check in’ where our arrival times and flight numbers were checked. Arrived at 4am, the bus driver unnecessarily honked at another slow driver in the airport. When we came back to come home my car wasn’t ready because I had booked it for 00:00 which we were on time for but the man in reception said the system would add my car for the next day (if this is a know problem then surely they should be checking!) I asked why we had to give the flight number as they obviously weren’t checking times!! Didn’t have to wait too long for them to locate my car (probably 10 minutes) but not ideal for midnight. Will use again as cheap and convenient but be sure not to book the car for midnight and triple check with reception when you check in!

Used they're service 28.07.19 to 02.08.19. I've used Oakwood Parking for a number of years and always been 5 * service, friendly staff and always arrive for pick up with in 3 to 5 minutes after landing. The reason for a 3* this time is because I phone them and driver said he is in terminal and be there for 2 minutes and he is going, we was walking down the tunnel towards where he was waiting and then seen him driving out of terminal, so had to wait in cold 13 degrees cold wind, a second driver pulled up, tall with a bald head and asked was we here for pick up, me and others said yes, then he said the previous driver had only picked up 1 person and was a bit annoyed. I will keep on using Oakwood Parking and recommended them every time.

Close to the airport for parking. Swift transfer. Drivers don't seem too friendly, but price is good so we will be back.