Oakwood Parking Reviews

Service was great but the state of the car park is totally unacceptable. I returned from a business meeting only to wade through mud where wellies would have been more apt footwear. My shoes are wrecked, the car caked in mud and I carried my case as that would also have been ruined. Sadly despite the great service this not an environment I can work in. Either get it resurfaced properly or use the tarmac front car park area for your customers.

This is the second time I have used this company. The first time we arrived back in dry and daylight conditions which was good However the second time this Monday 14 October it was wet and dark and the car park was unlit so difficult to find car and very muddy as not tarmac or concrete car park. Staff very helpful.

Easy to find, easy drop off... Bus to airport not most glamorous... On return at night, same bus mucky inside as it was raining and mud everywhere, pulled onto site to collect car, pouring with rain (no shelter for missus while I got keys). Bloke friendly enough in office but with all the cars you were expecting to be picked up that day, it would be ideal to have just those keys in a separate box, rather than with all in together? Same with cars really if you are keeping the keys then why not move the vehicles down closer the exit, especially when there is no lights to see the cars.

The parking and reception was spot on. The bus transfers were good. The only thing I could fault was the drivers floor and, kick panel and door were covered in mud from whoever moved it round the car park

The check in and collection of my car and shuttle to and from the airport all great. It is very muddy where you leave your car, the mat in my car was very muddy on my return, also found I had mud all up the back of my trousers.

Okay going out but on return not impressed, tried ringing both numbers on the card provided, no reply, waited for approximately 40 minutes, they only picked us up due to the police checking the site to see what was going on, I would be reluctant to use them again.

When I came to pick my car up I wasn't told where it was and it had been moved very far from the entrance and where I parked it. It was dark and my car was behind other cars, so hard to see. It was also very muddy and my suitcases were very difficult to wheel around on the parking. I would really have appreciated if I would have been told where my car was. Or, much better, if the car had been moved back closer to the entrance.

Very helpful staff. used Oakwood lots of times and will continue to do so. Only a slight issue with the mud when I picked my car up after heavy rain. My car was filthy inside after trekking through the mud. Bit of hardcore would help. Won't deters me from booking again, thank you to all the helpful staff.

Ok going out but on return not impressed, tried ringing both numbers on the card provided, no reply, waited for approximately 40 minutes, they only picked us up due to the police checking the site to see what was going on, I would be reluctant to use them again.

Fine on the way out but arrived back in torrential wind and rain. Van came after 10 minutes but no help to load heavy suitcase which I couldn’t manage on my own. Luckily a young man lifted it up for me. The driver just opened the doors and then went back to drivers seat. Unlikely to book again.