Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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484 reviews with 3 star rating
Customer
Sian Williams
Reviewed on 27th March 2022
3 out of 5 stars

Overall happy with the service .the drop off was quick and efficient and the shuttle bus picked us back up from the airport without issue… the downside is that unfortunately the car park is a dirt road which obviously kicks up lots of dust so the car was dusty and dirty on our return.

Customer
Sheryl
Reviewed on 19th March 2022
3 out of 5 stars

I've used this service a few times. Friendly, helpful, reliable but, in honesty, the transport itself is basic and would benefit from a drop of disinfectant and a good valet. I'm sure the company are on it. 👍😉🙂

Customer
Bill Neale
Reviewed on 17th March 2022
3 out of 5 stars

All okay on the outward leg, but the wheels came off on the return leg. Very busy at BRS, due apparently to a number of delayed flights coming in together. Result was a bit of a scramble to get on the bus after a longer wait than usual. Bus was clearly overloaded as plenty of people were standing. At the depot, there were two minibuses not in use, so it seemed that our driver was solo. He did his best, but was obviously short-handed. The phone rang continuously on the bus and some people were less than polite. Amazing he keep his temper. So well done the driver, but not Oakwood.

Customer
Sharon
Reviewed on 11th February 2022
3 out of 5 stars

Loved the ease and price and some of the employees there. Didn’t like the mud all over my luggage - that’s a first - muddy car park - and lack of help with loading my bags onto van ;)

Customer
Kathryn Heppinstall
Reviewed on 17th January 2022
3 out of 5 stars

Good, simple, safe. The only downside is that during busy times (which is most of the time) they won't take skis/surf boards/large baggage items in their transit minibuses. If you are travelling with skis, maybe look elsewhere.

Customer
Ian Edmunds
Reviewed on 13th January 2022
3 out of 5 stars

Good experience overall but the parking area and the entrance to it could be in better condition, lots of holes and could do with tarmacing properly, but a good service from the staff and I would use them again.

Customer
Gary Gunnell
Reviewed on 21st December 2021
3 out of 5 stars

Airport transfer bus is pretty quick but the problem is where the cars are parked. I’ve brought mud into my house because I’ve had to drag my suitcase over the mud in the dark. They need to park all cars at the front and then move them for you on arrival and departure. No clear signage on arrival either. Could be better organised.

Customer
Rex Lombardo
Reviewed on 5th December 2021
3 out of 5 stars

The way to judge off site parking is how long you have to wait for the transfer. Terribly slow on the way over (waiting outside in cold at 4.30am) and really quick on way back. Unfortunately, the driver didn’t tell me or another passenger that our cars had been moved to the front so we walked around in the pitch black getting muddy shoes looking for our cars for five minutes. Not ideal, but could be a lot worse.

Customer
Anonymous
Reviewed on 28th November 2021
3 out of 5 stars

Good value for money, much cheaper than on site airport parking. However some improvements could be made 1. warm heated shelter whilst waiting for a minibus 2.Clean hard surface car park 3. customer toilet

Customer
A Thomas
Reviewed on 23rd November 2021
3 out of 5 stars

Unfortunately, the process of being transferred and picked up was not as smooth as expected. When arriving to drop our car off, we were asked to wait outside for the next transfer which should be a couple of minutes. We waiting for 15 minutes in the cold (luckily not raining as there is no shelter at all), then when the transfer bus arrived we sat on the bus for 35 mins whilst the driver ensured that the bus was full. Whilst we appreciate the benefit of filling the bus, this results in some customers waiting for extensive periods. We could have walked to the airport quicker!

Our customers gave Oakwood Parking an average star rating of 4.7, based on 14747 reviews.