Oakwood Parking Reviews

Second time using Oakwood. First time no complaints. This time great on way to airport, poor on way back. Basically it was complete pot luck as to where the minibus was going to stop. The driver was clearly stressed and didn't 'crowd control'. The result of which meant there was a scramble for people to get on and no room for us - two adults and three children (5 and under). So we had to wait for the next minibus. Despite having been at the drop off in plenty of time, having called Oakwood and dealing with three children with a three hour flight delay. I wonder if there is a more organised fairer way of dealing with the transfers?

The van which came in to pick up from airport didn't have sufficient space for all people waiting. It was good that some people were kind enough to keep their children on the lap for us to be accommodated. Also my car had a scratch on the rear bumper.

Signage is poor, needs to be looked at. Talking to the airport staff member very nice. Travelling from airport, found the driver quite rude and blunt. Does not help that the phone calls from customers come through over the load speaker. Although quick service, staff don't have the best people skills.

Outward journey went very well. Return pick up was a little longer with only 1 man on duty doing the minibus runs and key handover, so think you need extra member of staff. Not told where to collect car from so had to search car park for the car. Would use again though. Being so close to airport is a bonus.

Very handy car park location. I used it a few years ago but my car was dirty when I returned so I stopped using it but my normal car park was fully booked so I went back to Oakwood again and surprise surprise, my car was filthy on the outside when I returned. If that's not bad enough, the paper mat that was used in the footwell as protection was crumpled up and lying in the back of the car. Not very good.

Efficient enough but car had some minor damage to the paintwork on the passenger door at around handle height which I noticed only once I had returned home. Must have either been scratched by a hedge or maybe somebody squeezing past wearing something metal.

on return after waiting 20 minutes at pick up point mini bus did not have enough seats for everyone to sit down. Had to squeeze up together sharing seats. Two buses should have been sent.

Have been using this car park for a while and always has been a very smooth top experience but this time was incredibly disorganised on return to bristol. Too many people waiting for the mini bus and not enough seats for everyone and chaos.

It was adequate, did what it said on the box. Pick-up car park it gravel, so wheeled cases not so clever and the bus is an old transit, not so good for those with any mobility issues - if you have to clamber in the back! Short hop from the terminal and cheaper than bigger car parks. Was a bit disorganised and crowded when dropping off the car, but it was basically okay.

On arrival things went quite smoothly and there were no problems at all. However the return journey was a nightmare! Took five attempts at calling for someone to answer the phone, and when they did they weren't the politest person on the planet. When the driver arrived there were just to many people waiting to be taken to their cars, it was like a mad scramble! Then not everybody could get in so were left at 01:30 standing at the airport for the driver to come back and collect them. I for one won't be using them again as they really do need more than one mini bus especially with summer season being here, and then when you return to the car park the car park is pitch black, and your car is just parked anywhere so they can't even tell you oh well it's parked in Bay 1 or 9 etc!