Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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479 reviews with 3 star rating
Customer
John
Reviewed on 4th May 2018
3 out of 5 stars

I love the location to the car park. it’s not obvious what site to use, you’d think you park in the place next to the Oakwood parking sign but it’s the car park next with different signs. Also even though I booked and turned up on time I was left waiting in the freezing cold at 5am. It seems Oakwood parking neglects to lock our cars after moving them, my car was open and the one next to me, this is a unacceptable risk that could avoided at the push of a button.

Customer
Holdaway
Reviewed on 19th March 2018
3 out of 5 stars

It was okay.

Customer
Lyndon bell
Reviewed on 13th January 2018
3 out of 5 stars

It was great the transport to and back from airport, but it was very mucky on picking our car up.

Customer
Aimee
Reviewed on 30th December 2017
3 out of 5 stars

Easy to find and really close to the airport. Was really disappointed that it was in a field that was very muddy which resulting in me, my friend and little boy being covered in mud! Our suitcase fell over and was covered in mud also we felt so embarrassed going to the airport covered in mud and with a muddy suitcase!! No one offered us anything so we could wipe down our suitcase! On the way back the driver didn't offer to help us load our bags onto the minibus apparently he had something wrong with him that meant he couldn't lift things. Not that I expect someone to help with bags but we had a lot of bags and a three year old it would have helped.

Customer
Liva
Reviewed on 30th October 2017
3 out of 5 stars

Guy at early morning on arrival was a gent, helped with bags, gave instructions and great customer service .. downfall was on pick up, no customer service, nothing, watched us all struggle with bags, got us back to cars, opened doors and disappeared .. it was like - go get your bags and find the car wherever. No thanks or anything, not even hello or bye. Little things .. didn't score 1 as value was good and reception outstanding.

Customer
Thomas Saunders
Reviewed on 23rd October 2017
3 out of 5 stars

The location was exceptionally muddy both on arrival and departure. This detracted from the good service offered taking us to the airport and bringing us back.

Customer
Peter Conroy
Reviewed on 18th October 2017
3 out of 5 stars

The car park was a field, you had to leave your key so the car could be moved. Coming back was terrible, all instructions were followed but wHether we missed them or they missed us we were waiting over an hour before we were picked up. We were bought in a white van but were picked up in a yellow van. Cheap but basically, you get what you pay for! !!!!

Customer
Sue Veevers
Reviewed on 11th October 2017
3 out of 5 stars

On arrival at Oakwood driver taking people to the airport was very helpful and professional, unfortunately on my return, although the time waiting for pick up at the airport was short after that it went downhill a bit. At Oakwood was handed my keys and told car would be nearby, had to carry my case up muddy road and found my car completely blocked in by another car, then had to run back down and get pickup driver to remove other car, at 00.30am not happy. Other car should have been moved if owners had been delayed, also my car was muddy on wheels and front doors after being moved further up muddy field that is the car park! On first arrival had seen other cars having mud washed off, obviously didn’t bother doing that with mine. Would never use that car park again.

Customer
Janet Chappell
Reviewed on 8th October 2017
3 out of 5 stars

Not good on return. Our car could not be found, the manager was sent for and eventually found the car after a delay of three quarters of an hour. Not appreciated after a late flight.

Customer
Trevor Hill
Reviewed on 7th October 2017
3 out of 5 stars

Arrived and it was raining and the field where we parked was very muddy? The staff were very helpful though. All in all good price.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 14593 reviews.