The Gatwick Valet Parking Company Reviews

Although we have always had good service from EPG in the past and recommended the company to friends we were disappointed this year as when we arrived at Gatwick the company did not have a record of our booking and we had to wait some time for someone to arrive and although we confirmed our return date and time we had to wait at least 20 minutes for our car on return.

Have used this company quite a lot when travelling and would recommend them, generally good timing when picking up and returning the vehicle, shall definitely be booking again! Thank you!

Bit of confusion when I rang to say was arriving couldn't seem to find my booking but only took a minute to sort and were there not to long after coming back no problems drivers both polite and helpful. Will defiantly use them again and will recommend the company to my friends a family.

Great service as usual. Only issue there appears to be two companies working under the same name. When we phoned ahead prior to our arrival they didn't have our booking? We were advised to use a different phone number to printed on the coupon?

Simple, smooth, no hassle. Does exactly what it says on the advertisement.

Would've been 5 *'s but after altering booking from South Terminal to North Terminal they were still expecting us at South Terminal but it all went smoothly as we realised before we went to airport. Coming back was manic at Car Park as one car park had been closed so make sure you take more than £3 with you in change to get out.

Very good service.

Although nearly everything went smoothly there were a few hiccups firstly the change to where we had to drop the car off was changed from c.park 6 to 5 then we were sent to the wrong floor and when we phoned up although my receipt was for my new car the details the driver had was for my old car apart from that all was ok.

Generally very good service. Didn't have to wait for long. BUT they did break my water bottle holder which I didn't notice till I was on the way home. It's only about £5 from Halfords but a bit annoying as they must have noticed it when they did it. Oh well.

Overall an excellent service, which we shall use again, with only minor quibbles. On arrival at South Airport, we had to wait 10-15 mins for driver to turn up and wondered if we were in the right area. I think the Directions could be amended slightly to read "For SOUTH terminal please go to ORANGE zone (Express Pick-up area) of Short Stay car park". On our return, driver was already waiting for us. Both drivers were friendly and courteous.