The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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238 reviews with 4 star rating
Customer
Bobby
Reviewed on 13th April 2015
4 out of 5 stars

The service was very good but we were not told in advance that we had to pay the exit fee of £3. While it is not a big deal, most companies are up front about it.

Customer
brian watts
Reviewed on 30th March 2015
4 out of 5 stars

10 minutes when we arrived for departure but on time when we arrived back.

Customer
john graves
Reviewed on 27th January 2015
4 out of 5 stars

Pretty good service-better on the way back than the way in. Had to phone a few times on arrival and wait around a bit but otherwise very good, and much cheaper than long stay. A little worried by lack of proper forms to sign, all info was on a bit of paper.

Customer
Shaun
Reviewed on 31st December 2014
4 out of 5 stars

Prompt efficient service. Had a last minute change of car which they accommodated without any issues. Overall a good service.

Customer
Lee Werrell
Reviewed on 26th November 2014
4 out of 5 stars

Prompt and reliable.

Customer
Dave Durham
Reviewed on 25th November 2014
4 out of 5 stars

Generally use P&G meet and greet and have no problem with the service however when we picked up our car this time the passenger seat and footwell were soaked so we conclude that the car had been parked with the window open.

Customer
Dave Cullen
Reviewed on 25th November 2014
4 out of 5 stars

Good Price, was the cheapest available. I arrived in the drop off zone right on time but had to wait 15 minutes for the guy to arrive. The guy was wearing jeans and a leather jacket so it didn't fill me with that much confidence to hand over my keys. The pick-up was great, a guy looking more representative of a company I'd like to leave my car keys with was waiting to hand over the car. These guys don't validate your ticket like other companies do, so expect to pay £3 in a machine before you exit. However the cost saving of using this company pays for this, the guy handing back my keys showed me where they payment machine was located which was helpful. All in all, I will use again - Thanks for a good service!

Customer
R Pullen
Reviewed on 16th October 2014
4 out of 5 stars

On time courteous car returned promptly easy.

Customer
Eric Dean
Reviewed on 9th October 2014
4 out of 5 stars

I found the delivery of my car after landing a bit on the slow side. Other than that all was good.

Customer
Andy Thomas
Reviewed on 25th September 2014
4 out of 5 stars

Collecting the car from Gatwick after the holiday was no problem and an effort (albeit brief) to clean the car of dust was appreciated. However, the process of collecting the car was not achieved smoothly. We had arranged to drop the car off late at night but when I called from the M25 it appeared that there was an error and we were not expected; as a result confusion reigned. Not helped by the fact that as I approached Gatwick I could not get through to talk to anyone, we ended up parked for 15-20 minutes before the car was collected. I also feel that the use of Car Park 6 for collection / delivery is not clearly explained. Now that I know what to do the worry over dropping off the car would have been avoided. Having said that the situation was resolved and so I would still recommend the service and anticipate using it again. However, for future reference, I will call before setting off to ensure that I am expected.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2309 reviews.