The Gatwick Valet Parking Company Reviews

Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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243 reviews with 4 star rating
Customer
Reviewed on 25th September 2012
4 out of 5 stars

The persons meeting and greeting were not visable enough as other companies were wearing high vis jackets with company names on which made you more confident you were dealing with the right company.

Customer
Phil Bees
Reviewed on 23rd September 2012
4 out of 5 stars

Good service, car was picked and returned to us at Gatwick Airport with no fuss. Would definitely use the service again.

Customer
Jorge de Oliveira
Reviewed on 17th September 2012
4 out of 5 stars

Excellent service, just wished that a paper mat had been used as drivers carpet was a bit muddy on collection.

Customer
Jon Pryce
Reviewed on 11th September 2012
4 out of 5 stars

Good, timely service, and it's a pleasure not to have to try to understand a heavy foreign accent when phoning themon a noisy motorway! The only reason it's not a 5 star rating is that the car was rather dusty / mud-splashed on its return, but that's not a big deal.

Customer
ILF
Reviewed on 29th August 2012
4 out of 5 stars

A really convenient way to park at Gatwick and the staff are extremely polite and helpful, however the traffic congestion in the terminal just means you have to wait a little while for your vehicle to be collected and dropped off. Uniformed staff would have been an advantage as we weren't 100% sure who we were handing the car to!

Customer
NIkki Stobart
Reviewed on 22nd August 2012
4 out of 5 stars

We used Valet parking twice and the drivers were always courteous and polite. Our first experience was effcient so we booked again. Unfortunately the second pick up was not good, we waited for 45 minutes for the car to be delivered from the time we called after collecting our luggage at 1.30AM. I appreciate drivers can be ill etc, but that is not an acceptable waiting time with tired families and not what was advertised. Apart from that they system works well.

Customer
Christine Iles
Reviewed on 21st August 2012
4 out of 5 stars

Prompt service; uniform would have helped identify pick up driver.

Customer
M Braithwaite
Reviewed on 20th August 2012
4 out of 5 stars

Driver was late to pick up - about 15 minutes. Very apologetic when arrived, but no real reason given as to lateness. Delivery of car on return of holiday was on time and no problems. Staff courteous and all seemed well organised.

Customer
Alan W
Reviewed on 5th August 2012
4 out of 5 stars

Excellent service, all went smoothly from departure to arrival back in UK 1 week later. Will definitely use again in the future.

Customer
margaret sussex
Reviewed on 11th June 2012
4 out of 5 stars

The service we received on both arrivals and departures was great. No complaints at all and the drivers were very polite.

Our customers gave The Gatwick Valet Parking Company an average star rating of 4.8, based on 2382 reviews.