Terminals Parking - Meet and Greet Reviews

Really easy for both drop off and pick up. Car was kept close by to the airport, would definitely use again.

Our car was picked up promptly when we arrived and was well looked after. The drivers were very pleasant but the only downside was we had to wait half an hour for the car to be returned. Traffic around the airport was heavy but shouldn't have caused such a long delay.

I was overall happy with the service I received. However the only reason I am not giving it a 5 star was because the communication was lacking when we arrived to drop our car off. We were told to park in a certain section which we did do. After a number of calls to the office telling them we arrived it was still around 30 minutes until someone came to collect our car. We were then told it was our fault we were parked in the wrong area and the guy who collected are car proceeded to tell us we were wrong a number of times. Even though we were actually parked in the correct area it was just a little further down. It’s not professional that we were blamed for this. However I would use the service again as it was reasonably priced. I would recommend you provide some customer service training to your staff to know how to actual talk to customers politely.

Excellent parking service, used many, many times.

Easily booked online. Good service, prompt return of vehicle. I would recommend them.

Everyone we interacted with was friendly and helpful. The process of dropping off and collecting the car was very simple and the 'meet and greet'er was waiting for us when we arrived at Heathrow on both occasions. Great service and would use again!

Great service - punctual and professional.

Excellent service, very efficient. No hanging around for us both at drop off and collection. Will definitely use again.

Very good, couldn’t fault them, very professional service. Would definitely use again.

Really disappointed that when we phoned and came through the terminal after collecting our bags, it took over 35 minutes for the car to arrive. Apparently there was a traffic jam, but nobody thought to call us to let us know in advance or to time it so they were likely to arrive on time to meet us.