Oakwood Parking Reviews

After returning to my car at 10:30pm it was blocked in which was no problem as they moved the car in front of me however my passenger side window was wide open so my car was not secure. I would never park here again as it is not safe and when I complained that my car window was open the gentleman’s reply was that they had only moved the car about 6pm so it the window can’t have been open that long. This was a really bad response and is a really bad attitude to have. I feel like they don't take the safety of your car seriously and will not use this parking again.

I am a little disabled and because the fitter people could run for the bus I finally caught the third bus with help from fellow passenger, not very happ!!!

Not great, covered in mud by the time we got to the airport.

We had a terrible experience this time. We have used this company for multiple holidays and all our family's and friends have used it on our recommendation. This time was terrible. When we arrived there was a queue of about 40 people in front of us and the couple in front said they were told it would be a 45 minute wait. There was only one bus operating. Even though we left the 2 hours for our flight this would have cut it very close after security. We needed to book an uber to get from the parking to the airport. Another couple had opted to walk to the airport. On the way back we had the same poor service where there was a queue of over 40 people and only one bus operating. The company are aware of flight times and flight names. They are aware a lot of places are landing at the same time but it was clear there was an operational fault with the company and they did not plan accordingly. So after we waited 50 minutes in the queue we made it to the car park and the woman behind the desk was incredibly rude. She gave no assistance on where the car was and practically threw the keys back at me. Never have I had bad service by the team here, this was a real shock.

We always use Oakwood parking when we fly from Bristol Airport and never in the past have any issues, but last time we had very bad experience When we arrived to get our vehicle, the way was park, we couldn't get axes to our boot, was parked to close to the bushes, in front of our car was park another vehicle, almost touching to ours, we couldn't get out to head home, had to wait for another 45 minutes for another vehicle owners to arrive to move so we can go home, I think this is unacceptable?

I wouldn’t recommend you to anyone the driver had one hell of attitude and I went to pick my car up when we got back I asked the driver where my car was he said go to office they are all as bad they Told me it’s somewhere up there on the left and that was it,when I parked the car when I left in a different place why couldint the staff be polite never ever again it really shocked me.

Couldn't get in the minibus twice, people scrambling to get on. My cases went on one minibus i had wait for next.. The cases left in car park. Until I arrived. Then they couldn't find my keys. I said where is it parked up on left. I walked up through the muddy car park for half hour in rain no lights trying find car. It was on right in different car park area.

Pulled into the car park. No one there to direct you ... found a space . Then got shouted at to move to another area.... very rude member of staff no hi viz to show they worked there... On collection of key I walked into the hut, very frosty reception. Felt like I was an inconvenience to their day. 'Name & reg' was all that was said. No please, no thank you.

Its about time you tarmaced your parking area! I washed my car prior to parking it with you and on our return it looked like it had been on a forest rally covered head to foot inside and out with mud ! When I took my case out of my car the wheels were covered in mud which transferred to my car boot and house!!

We had a terrible experience parking at Oakwood. We understand the car may be a little muddy as the cars are parked on muddy ground. When we picked the car up it was absolutely filthy, even the roof was covered in mud. There was also mud all over the inside including the back seating area ( why does anybody moving the car need to be in the back)? There were also discarded biscuit pieces in the back. The car was spotless when we took it there. It took hours cleaning the car on the inside and outside. Needless to say we will never use Oakwood again. Pay a bit extra for some decent parking.