Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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148 reviews with 1 star rating
Customer
jose oliveira
Reviewed on 13th December 2023
1 out of 5 stars

It's a very bad experience as I've had mice visit my car where they've damaged some things for now just personal items I still don't know if there's any more damage as I've been cleaning the car when I get home from work.

Customer
Paul Jones
Reviewed on 24th October 2023
1 out of 5 stars

What an awful experience, will never book there again. Dreadful attitude from female staff member on arrival and collection, very rude and not personable. Car was filthy with mud everywhere on collection and parked virtually in the hedge, when I eventually found it.

Customer
Barry Devlin
Reviewed on 1st October 2023
1 out of 5 stars

The parking site is a muddy, pot-holed yard ... leaving shoes and car interior a mess. There is no directional sinage outside or in the site, so arriving in the dark at 6am was a nightmare. When we returned (6pm Friday), the "number to call or arrival" just goes to voicemail - promising 10-15 mins wait - and the office number tried to go to voicemail, but the inbox was full! We had to wait 30 minutes for a pickup - completely unable to get any information on if or when the van was arriving. And the tranfer vans are definitely end-of-life... All in all a horrible experience. Will never use again. Avoid!!!

Customer
Julie Gowland
Reviewed on 30th September 2023
1 out of 5 stars

Bad experience from start to finish. Had to drag cases through mud to minibus. Mini bus floor was full of mud. On return at 2am car was not near minibus drop off point as office told me. Had to search for it at 2am dragging cases through mud again. When I found car I thought someone had taken it on a rally. I complained, and they give it a quick jet wash. Not what you want after a long flight at 2 in the morning.

Customer
E williamson
Reviewed on 9th September 2023
1 out of 5 stars

Upon arrival it was raining, the car park was not clear where you had to park and the ground was rough, uneven and very muddy which made our shoes, cases and trousers dirty before we had even left for the airport. The people there were not helping anyone to put their luggage in the back of the minibus. Actually the first minibus people struggled to load their cases on was not working so they then had to unload and reload onto another one. There was no interaction from driver but the lady that we dropped our key with had told us that we should wait where we are dropped off on our return journey for a driver to collect us or call a number. If you want a cheap parking place it’s fine but otherwise a very poor service

Customer
Meade
Reviewed on 8th September 2023
1 out of 5 stars

On arrival no guidance no assistance with luggage, staff disinterested, grumpy drivers.

Customer
Matt prescott
Reviewed on 11th August 2023
1 out of 5 stars

My car arrived spotless and when collected it’s covered in mud. The carpet is also all muddy in the drivers area. The wheels have clearly been spinning as muds has flicked up the sides. What’s more worrying is its rear wheel drive and the front ones are the same as if it’s been drifted or skidded. It’s a powerful sporty car. Someones obviously decided to have some fun in it whilst in their care. Now I have to take it to be cleaned inside and out at my expense.

Customer
K Jackson
Reviewed on 8th August 2023
1 out of 5 stars

Unfortunately it was raining on our arrival so very mucky and potholes full of rain water, no assembly point loaded our cases and sat in bus 20 minutes with no information until driver came back from last drive to airport and changes buses on home arrival my car was double parked and large mucky foot prints on my carpet.

Customer
Chris
Reviewed on 29th July 2023
1 out of 5 stars

Easy enough to park but not recommended in the wet as it’s a mud bath. Transfer there and back ok but on return my car was absorbing stinking inside and out and not left like that when I parked.

Customer
Nikeeta Patel
Reviewed on 13th July 2023
1 out of 5 stars

I asked them not to park it in the grass. I came back to the tyres full of mud. My carpet full of kid that I have struggled to get off. Not happy.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 13606 reviews.