Oakwood Parking Reviews

On picking my car up it was absolutely filthy. It looked like it had been rallied. I can understand that cars get dirty in the rain but looked like it had been wheelspinning around a field. The lower half of the car was covered in mud.

I've used them once before & seemed OK so used again. Our flight arrived back early hrs of the morning, so it was dark & a bit rainy. Mini bus turned up in not too long a time. When we got back to office to collect keys I asked where car was, the lady told me "up past where the mini bus dropped you off & it will be to the right or left". Well like I said it was dark & rainy, its badly lit & there are no no'd Isles, so you have to just literally go around whole car park dragging your cases (on rough dirty gravely ground) to try & find it, could be anywhere, saw another couple that were trying to find their car too, also having the same problem & not very happy. After about 10 mins we eventually found our car. Its a very bad system especially in the dark. We also took a pic of mileage before leaving car, when we checked it when we got in, noticed it had gone 3 miles!! Couldn't understand why when it had only been moved a little bit further up from where we left it. Anyway we were too tired & wet to go back down & ask why? The next day when home in daylight I went to car I noticed how dirty it was. (Our car was new only had it 2 weeks, so was very clean when we left it) there was loads of mud & grass caught up behind wheel arches (shame I can't attach photos to show how bad it is) and mud all up the sides, it looked like someone had been racing it around a muddy field. I phoned the office to ask about where they park it. The lady said it gets moved no more than 5 miles & it's parked in the same sort of gravelly area as the car park we picked it up from. I asked if it gets moved to a muddy grassy field, she said no, when I mentioned about the mud & grass under wheel arches she couldn't explain it, it also had mud on the inside part of drivers door. I won't ever use them again. I recommend if you do use them take pics of miles when you leave it & take pics of outside of your car.

Unfortunately I’m unable to leave a good review this time I have used Oakwood for many years and have recommended to my family and friends. This time I had to wait 40 minutes in a long queue to get the minibus into the airport. On the way home I spent a further 50 minutes waiting for a minibus transfer to the car. This is so disappointing as your service has always been excellent.

I found the staff to be rude and abrupt. I would not use them again. I doubt that they would put approve this review.

Always had a really good experience previously but this time our party of 10 got split up over 3 buses, 3 got on the first bus then two on the second bus and the last 5 on the last bus, this would of been absolutely fine but we were waiting around 40 minutes for the last bus to come back with the last 5 people in our group forcing us to wait out in the rain and got soaked through. There were two buses parked up in the depo car park. that I'm sure could have been used earlier 😕

Couldn't find car on return journey asked in office was told it would be about half way up the field found It blocked in by another car returned to office told me that the car blocking me should have gone. Eventually got to my car parked under a tree covered in bird poo.

The lady mini bus driver was very rude both going to airport and the return. She was very abrupt and her attitude was very poor. I have used Oakwood for many years but this was the first time experienced this.

Horrendous experience. Got back. My car wouldn't start they had messed with my radio. The handle on passenger side was damaged..never again

I was waiting over hour because they sen only one driver to collect people, absolutely don't recommend.

Came back to a flat tyre, and seems it’s been driven whist flat, state of all tyres was a mess due to condition of ground on the site, to come home from holiday with a flat tyre and not being given a heads up is really disappointing