Oakwood Parking Reviews

The car came back disgusting not only on the outside, but inside as well. It smelled as I got in and the car was covered in dirt. Pick up and drop off was easy.

Used this parking before and it was brilliant hence why I booked it again. Dropping the car off was fine, no problems dropped car off and someone was there waiting to take us to airport which is literally a minute down the road. Coming home wasn't so brilliant. Called initially to let them know plane had arrived early. Said to call again when coming out of the exit doors. So did and said they'd be literally 2 minutes. Then stood in the rain at 1 o'clock in the morning with 2 really young children for 20 mins and still nothing. Phoned again and was told we'd have to be patient. About 10 minutes later a car pulled up and a lady said the van had broken down and she was going to take us back to car in her car. I'm aware vehicles break down but wish they'd been honest on the phone and said there was an issue and I would of been a lot more understanding.

Going to the airport was fine. The return in the early hours of the morning was dreadful. There was loads of people waiting for the bus and only limited numbers able to get on. We had two very young children with us and had to stand out in the dark and drizzle in a queue waiting for the driver to make several trips back and forth to the parking place before we could get on. People were complaining to the driver but management of the company running this parking should have been more organised realising how many people they have to pick up on certain flights and should have had another minibus available.

We parked at Oakwood because we had been pleased with them on the previous occasion, and so looked forward to a swift conclusion to our holiday. However, this was not to be! We arrived back at Oakwood and discovered that our car key had gone missing. It was not on the mini-bus, nor was it in the office, nor any of the places they searched. We were offered a cup of tea which we declined - and then waited while people hunted around, telling us that it wasn't really lost when we asked what was happening. It took over an hour to find the key which had apparently been placed in the "tomorrow" file instead of the "today", making it difficult for us as we had to collect a dog from kennels before they closed..... what would have been a leisurely drive home became a nightmare. We felt their "customer relations" left a lot to be desired! Sadly we will be using alternative parking in the future.

No obvious reception rutted driveway. Staff out terse. Return staff fine. Car parked so I couldn't get in to it on my return.

Although a bit apprehensive on arrival, as only small area and no reception, just a number on the door, it was fine. No frills but no problem either, we were collected within minutes of calling the driver from the airport.

We weren't pleased. We explained we were short of time on our arrival, didn't speak things up at all and we missed our check in by 3 mins! When we called to ask to be collected it took nearly an hour to be collected. Car was filthy when returned to us. Overall not happy with this car park.

Was rushed on to the bus on arrival even though the transfer bus was empty. Car mats were muddy on both driver and passenger side foot wells when we returned back so wasn't very happy about that! Will not be using this service again!!

It was very muddy not clear where to park when arrived. No toilets. But they did pick us up very quickly late at night . Would not use again.

Not what I was expecting very 'heath robinson'! Very chaotic. I didn't feel comfortable that my car was secure. The bus backed into some ones car when we arrived. Thank goodness not mine. Seatbelt on the bus to the airport didn't work.