Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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196 reviews with 2 star rating
Customer
Susan Dowler
Reviewed on 20th June 2018
2 out of 5 stars

Great start but poor return. Too many travellers waiting for the transfer and only one vehicle. No lighting at the car park - a set back at midnight!

Customer
Chris Whelan
Reviewed on 9th June 2018
2 out of 5 stars

Parking itself is fine, car was returned with baby slugs crawling all over the body of my car .Who ever moved it must have been wearing wellies the drivers floor carpet was covered in mud ! So yes, good parking but poor in care and you will be cleaning up after them.

Customer
Tom Elias
Reviewed on 28th May 2018
2 out of 5 stars

We were kept waiting for 25-30 minutes on arrival at pick up area in airport, Bank Holiday weekend, should have had TWO mini buses running.

Customer
Andrea
Reviewed on 21st April 2018
2 out of 5 stars

Rude driver on return and seriously overbooked. Driver shouting at clients and I had to leave my 2 young daughter's at the airport alone to get the car and drive back for them. Wouldn't have minded that if the driver wasn't borderline aggressive.

Customer
Connor Rundle
Reviewed on 21st March 2018
2 out of 5 stars

Okay car park, wasn’t a bad price, our flight home was cancelled meaning we had to leave car for extra day, didn’t know if there was an extra charge, as we had a really late flight home the next day I rang the driver to pick us up from the airport but wasn’t told about paying only for him to ask for money I didn’t have, came home yesterday and had a look at the car to see a scratch down the side.

Customer
Rachael
Reviewed on 19th January 2018
2 out of 5 stars

I wasn't happy at all to come back off holiday to find my dash camera in front and my camera in the rear of the car unplugged and my car had been driven 5 miles. I phoned them to ask why was this the case and the response I got back was rude. I don't recommend oakwood parking at all.

Customer
John Davies
Reviewed on 11th December 2017
2 out of 5 stars

The staff were polite and efficient when getting us moving. However, our car had been moved for what we could see for no reason at all and a number of settings within our car had been changed including lights and heating so not sure if the car had been used for other reasons. For that reason we won’t be using again.

Customer
Mike
Reviewed on 22nd November 2017
2 out of 5 stars

All fine but they left a massive mess inside the car. Floor mat was full of dirt !

Customer
Craig Jones
Reviewed on 6th November 2017
2 out of 5 stars

I used Oakwood to park last year and was very happy with the service, drop off and pick up we’re very fast and friendly, so I used them again this year, my trip out was fine but on my return, there was a problem with the barrier at the airport and this was causing a big traffic queue, so when the pick up arrived a little late the driver was very rude and impatient to the people he was picking up, he was literally throwing peoples bags at them or on the floor shouting at them to help out, I remember one lady with two young children and lots of bags she was really struggling and I was helping her but the driver was just shouting where’s the lady with the children pick your bags up I’m already late, I think I’ll be finding alternative parking for my next trip and I’m sure most people on that bus will be too.

Customer
Colin Allen
Reviewed on 5th November 2017
2 out of 5 stars

Jeep covered in bird muck. See my email of experience.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 13868 reviews.