Oakwood Parking Reviews

Arrived at car park, straight on bus, 2 minutes, away to airport, no problems. Coming back, ask to phone which I did with my name. Waited about 8 minutes for bus, went to get on bus and it was a free for all, instead of asking names of who rang first, had to wait another 10 minutes in freezing cold. Spoke to driver who had no good attitude at all. Only downfall.

Return pick up driver unfriendly and blocked my calls because he said that he is only allowed to take call from customers who are at the waiting point, which I was but didn't recognise the van. Car mats dirty on drivers side where call had been moved.

Very efficient, but rather sullen unhelpful driver.

Surface very difficult for someone who is not mobile at 88 years old. Rain had caused it to be almost impassable on return journey. Staff not very helpful with moving bags into vehicle from car park at either end - had to do it myself both times on return journey. Car was not available on collection as blocked in by another vehicle. This caused further delay and upset. Sorry but this is inexcusable as the time and date for pick up was given.

Every time I fly from Bristol I use Oakwood Parking. In the beginning it was the price and i wasn't bother by the tarmac parking. This time I only paid £3 less compared to the Silver Car Park and I expected an improvement, on the contrary; on my return my car was dirtier and muddier. The heating system turned on to max. (the car has climate control - you don't need to do that). I'm afraid this was the last time I will use Oakwood. I hope, though, they will look into improving the quality of their service to reflect the price increase.

We have used Oakwood many times and it is very good service. I have only scored it a 3 on this review as the last time we used it, the rear windscreen wiper was broken off our car. As it was dark when we returned and didn't spot it was broken until we got home, we were not offered any compensation.

Waited half hour at pick up area on return. Also car drop of at Oakwood needs tarmacing and bigger better signage when coming from Bristol

Going was fine but coming back mini bus overloaded 2 people standing luggage dumped in isle basically stopping any exit out of bus in emergency should have done 2 trips

Not very well signposted, on pulling up to entrance. Very muddy in wet conditions. Transfer via mini bus not particularly clean nor quick turnaround times as in collection and drop offs. Other than that staff friendly on arrival and return. Very much a No Frills car park and good value for money.

Booking in and out plus travel to and from airport was good. Very disappointed with the muddy state of the area where I left my car. On my return I found that my car was very dirty around the tyres and wheel arches plus the drivers footwell mat was covered in bits.