Oakwood Parking Reviews

Surprised to find our car was to be parked in a field, which was wet and very muddy !!! Hence when picking up car 2 weeks later it was covered in mud and muddy foot well on drivers side. Not very impressed !!

Drop off went well, on return slight delay finding keys.

Going out the driver was pleasant and helpful. In return myself and others who were waiting. It took ages to get through to the driver and I was very concerned. The driver who eventually answered came quite a while later. The driver who picked up was miserable and not helpful. Obviously didn’t like his job. This isn’t the right approach to paying customers who have just had a pleasant holiday to come back to.

Close to the airport and car was fine. Coming home though we were waiting 30 minutes for bus back and when we arrived at car park it was very dark and had to wonder round looking for our car with all our cases and 2 young children. Not ideal after long night of travel. Couple floodlights would help.

Whilst the transfer to and from the airport was very good, the car parking area was like a quagmire, no hard standing areas.

Have used Oakwood before and been impressed.I still have that view mainly but on this occasion I was alarmed to see that probably from their success I noticed a lot more vehicles there parked in a very muddy field. I collected my car in the early hours of Sat morning (23/09)and did not examine it too closely, but next day discovered that the wheels and arches were covered in mud also mud on the paintwork and drivers foot mat.I think that they need to make improvements to the field where they park. Hopefully I will use again. Paul.

Car park muddy, car picked up splashed in mud, wheels and under arch covered in mud. Driver taking us was fine and friendly even at 0400 but the driver picking us up at 1130 was grumpy and couldn’t be asked and wouldn’t lift a thing. First driver good. Second driver not good.

Car park difficult to find. Could not find park under name of Park and Go. Was not aware we had to look for name Oakwood. Hearing phone calls from other customers they also had this problem. Driver to Airport was helpful but not driver on return journey Not too helpful in loading cases and on return left customers to do their own unloading after opening doors and walking away. One customer was good enough to do this for us (I have assistance at airports). Suggest clearer signage and better attitude.

Bit confusing as not well sign posted. Parking okay but lighting not good and gravel area needs attention. Pick up was okay and quite quick. Just not happy with security as lighting inadequate.

A very speedy and efficient service to and from airport only negative was the car was very muddy in drivers side and wheels and arches were covered in mud and grass!