Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

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471 reviews with 3 star rating
Customer
Clive coombs
Reviewed on 28th August 2017
3 out of 5 stars

Signage is poor, needs to be looked at. Talking to the airport staff member very nice. Travelling from airport, found the driver quite rude and blunt. Does not help that the phone calls from customers come through over the load speaker. Although quick service, staff don't have the best people skills.

Customer
Ann Upton
Reviewed on 22nd August 2017
3 out of 5 stars

Outward journey went very well. Return pick up was a little longer with only 1 man on duty doing the minibus runs and key handover, so think you need extra member of staff. Not told where to collect car from so had to search car park for the car. Would use again though. Being so close to airport is a bonus.

Customer
Rob Henderson
Reviewed on 5th August 2017
3 out of 5 stars

Very handy car park location. I used it a few years ago but my car was dirty when I returned so I stopped using it but my normal car park was fully booked so I went back to Oakwood again and surprise surprise, my car was filthy on the outside when I returned. If that's not bad enough, the paper mat that was used in the footwell as protection was crumpled up and lying in the back of the car. Not very good.

Customer
Kate Hughes
Reviewed on 5th August 2017
3 out of 5 stars

Efficient enough but car had some minor damage to the paintwork on the passenger door at around handle height which I noticed only once I had returned home. Must have either been scratched by a hedge or maybe somebody squeezing past wearing something metal.

Customer
Jennifer Williams
Reviewed on 3rd August 2017
3 out of 5 stars

on return after waiting 20 minutes at pick up point mini bus did not have enough seats for everyone to sit down. Had to squeeze up together sharing seats. Two buses should have been sent.

Customer
Ana
Reviewed on 22nd July 2017
3 out of 5 stars

Have been using this car park for a while and always has been a very smooth top experience but this time was incredibly disorganised on return to bristol. Too many people waiting for the mini bus and not enough seats for everyone and chaos.

Customer
Steve Ashton
Reviewed on 20th July 2017
3 out of 5 stars

It was adequate, did what it said on the box. Pick-up car park it gravel, so wheeled cases not so clever and the bus is an old transit, not so good for those with any mobility issues - if you have to clamber in the back! Short hop from the terminal and cheaper than bigger car parks. Was a bit disorganised and crowded when dropping off the car, but it was basically okay.

Customer
Debbie Hands
Reviewed on 11th July 2017
3 out of 5 stars

On arrival things went quite smoothly and there were no problems at all. However the return journey was a nightmare! Took five attempts at calling for someone to answer the phone, and when they did they weren't the politest person on the planet. When the driver arrived there were just to many people waiting to be taken to their cars, it was like a mad scramble! Then not everybody could get in so were left at 01:30 standing at the airport for the driver to come back and collect them. I for one won't be using them again as they really do need more than one mini bus especially with summer season being here, and then when you return to the car park the car park is pitch black, and your car is just parked anywhere so they can't even tell you oh well it's parked in Bay 1 or 9 etc!

Customer
rebillard
Reviewed on 20th June 2017
3 out of 5 stars

Too long waiting time at the return (25 minutes between call and departure of the shuttle).

Customer
Simon
Reviewed on 14th June 2017
3 out of 5 stars

Drop of was very smooth and located very close to the Bristol Airport. Was slightly frustrating that on pick up there were not enough seats in the van so after a wait of approx 20 minutes we had to wait another 20 minutes for our transfer back to the car.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 14060 reviews.