Oakwood Parking Reviews

Friendly staff. Great value but I was a little confused as to why there were 8 miles on my car when I picked it up, with no explanation. I can't imagine it having to be moved 8 miles over 2 days.

1st time used, easy to find, went well on arrival, but picking our car back up from this place i was not very happy to find muddy boot prints all over my carpet drivers side, they should have a bit of respect and least put some paper down on the carpet before driving my car and leaving mud all over the carpet and peddles i was not happy!

OK parking company

All notification & instructions received before hand in order. Departure quite quick and helpful. Downfall was upon return at collection from Bristol airport one white mini bus only operating which did look scruffy with dents in body on passenger side. (Does not give a good impression). We phoned at 4.16pm To confirm we landed was told he had to do 2jobs before collecting us. Waited in the pick up area phoned again at 4.45 pm and when he eventually came at 4.50pm he then couldn't get all people and luggage in back of vehicle. 3 others and 2 of us had to wait til his return of which he said would be a few mins !!! He returned at 5.20 pm some half hour later!!! I appreciate there was a lot of traffic around but a mini bus running from the pub on the same rd as Oakwood did return twice while we were waiting and bearing in mind we flew from jersey and it takes only 50 mins !! Why did it take so long from so nearby. ?? The other customers that were waiting were considering getting a taxi in order to get to their car at Oakwood. Such a shame the very end result spoilt an otherwise lovely holiday.

We had booked and paid for two cars but when we arrived only one was expected. This was soon resolved however. Transfer vehicle could do with a good valet and too many passengers were crammed into it for our return journey. Staff were helpful however and I will use Oakwood again.

Not happy about the way we were treated and spoken to by a driver who arrived at the airport on the 8th June. There was not enough space for everyone on the mini bus. My 5 months old baby and I went on the bus but my husband had to stay at the airport. The driver suggested I pick him up myself when I collect my car, I said no way...you will pick him up straight away after dropping people off. I think the organisation was very bad, same as driver's attitude. Mind it was nearly midnight. Not sure if I use Oakwood parking services again.

If it wasn't for the fact that the mini bus looked as if it was falling apart and was disgusting inside with food on the floor and stained seats or that the man driving was answering his mobile and driving with it in his hand, it would have been really good. As I couldn't fault how quick and prompt the transfers were. Such a shame and if these were sorted park and go would be a 5.

1. Driver did not know company as Park & Go, when asked "Park & Go?", he replied "Oakwood Parking", however, your logo boldly displays "PARK & GO". 2. Car Seat adjusted and not returned to position, this could be a potential hazard to customers. 3. My car Clock/Radio display LCD went blank. When reported to the officr on site (not the driver), he was overtly too quick to declare "THERE IS NOTHING WE CAN DO. IT COULD BE ANY OF YOUR LIGHTS". That was too quick in defence. Zero empathy, and unprofessional. This sent a wrong signal, if the damage was a more, serious one I can imagine where I stand (plus your tiny prints); in the COLD of course. Little things that matter!

Car park close to the airport. When we returned didn't look that secure. However the level of service we received was absolutely amazing. Rang the guys just before arrival. These guys were so swift. Fastest service I have ever received. Good value for money.

A little worrying arriving in a car park which was not attended... felt like it could have been a scam! But then minibus arrived on time and collection good too.