Oakwood Parking Reviews

Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.

Filter by Rating:

475 reviews with 3 star rating
Customer
Lee cunningham
Reviewed on 12th June 2018
3 out of 5 stars

A bit hard to find it. As it's only a small entrance. There transit van is a bit of a let down. Old and not to professional looking and sliding door don't open up all the way. I'd say it would be hard for older people to get in and out. Apart from that. Place is tidy and I don't have to wait to long. About 10 minutes.

Customer
Neal Moast
Reviewed on 6th June 2018
3 out of 5 stars

No reception to check in, had to wait for the driver to come back from the airport to confirm what to do. Saying that, the process was simple and adequately managed. On return, late at night the single driver was very busy and we had to wait as he was full when we got to him. Again, the driver was not long and did well. Would recommend and use again.

Customer
Norman JENKINS
Reviewed on 3rd June 2018
3 out of 5 stars

The basic of everything - No tarmac surface, old minibus but staff are friendly and service and location is good. Easy to find and easy to contact upon return.

Customer
Tracey Davies
Reviewed on 27th May 2018
3 out of 5 stars

Very dark with no lighting in order to find car. Upon ringing for collection your driver was lacking information as to where he was when. Apart from that, very pleased with the service and it was exceptionally good value for money compared with other parking sites.

Customer
Mr Brooks
Reviewed on 21st May 2018
3 out of 5 stars

On arrival to the parking area there was no direction on where the collection point was. If it wasn't for the long queue of people already waiting we would not have known where to wait. Thank god it wasn't raining or the rating would have dropped to a 2. The service was understaffed, the poor guy was flat out taking details from us and others, taking calls giving directions. Well done mate! The return trip was prompt and hassle free and our vehicle was waiting for us.

Customer
Christopher Matthews
Reviewed on 21st May 2018
3 out of 5 stars

Our experience going out was as usual exceptional, the driver was on time helpful and courteous. Our return experience was on time but the driver was surly and unhelpful and it was dark, 11 pm at night. When we asked where our car was he replied “ somewhere in the car park “ and no help with the cases. Your service and value is good but this representative let you down. Holiday May 8th to 19th.

Customer
John
Reviewed on 4th May 2018
3 out of 5 stars

I love the location to the car park. it’s not obvious what site to use, you’d think you park in the place next to the Oakwood parking sign but it’s the car park next with different signs. Also even though I booked and turned up on time I was left waiting in the freezing cold at 5am. It seems Oakwood parking neglects to lock our cars after moving them, my car was open and the one next to me, this is a unacceptable risk that could avoided at the push of a button.

Customer
Holdaway
Reviewed on 19th March 2018
3 out of 5 stars

It was okay.

Customer
Lyndon bell
Reviewed on 13th January 2018
3 out of 5 stars

It was great the transport to and back from airport, but it was very mucky on picking our car up.

Customer
Aimee
Reviewed on 30th December 2017
3 out of 5 stars

Easy to find and really close to the airport. Was really disappointed that it was in a field that was very muddy which resulting in me, my friend and little boy being covered in mud! Our suitcase fell over and was covered in mud also we felt so embarrassed going to the airport covered in mud and with a muddy suitcase!! No one offered us anything so we could wipe down our suitcase! On the way back the driver didn't offer to help us load our bags onto the minibus apparently he had something wrong with him that meant he couldn't lift things. Not that I expect someone to help with bags but we had a lot of bags and a three year old it would have helped.

Our customers gave Oakwood Parking an average star rating of 4.7, based on 14398 reviews.