Oakwood Parking Reviews

Excellent arrival service, however, car had been moved and interior light left on for the duration, had flat battery on returning at 1am and minibus driver had no jump leads and refused to help bump start car - this was totally unacceptable, stranded at 1am in the dark. thankfully another customer had called AA as their car also had flat battery. Will not use this service again sadly.

Oakwood is probably the best value Bristol Airport car parking facility but you get what you pay for in terms of grubby clunky minibus and a basic dirt bowl to park in, worst thing is returning in the dark hours and there’s no lighting so you are left scrabbling in the dark having to drag your case across stones which prevents case wheels from rolling so you have to carry your 20kgs to the car. Could do with some tarmac and lighting which would be a great improvement.

They lost my car, I waited for an hour. The manager sorted it out by lending me his car to drive home and they delivered my car to me the next day once they'd found it. Quite scary!

You seem to have run out of cheerful, helpful and friendly staff. Airport pick up by grumpy guy who had no plan what to do when more people than seats turned up and just failed to communicate anything. Also, you really need some lights for night time collection, it was quite chaotic. I’ll not book here after dark again.

No problems on entering and leaving my car. However when I arrived at the airport on my return there was no sign of a bus, I phoned and spoke to a lady who told me there would be a delay of at least 20 minutes before the next bus arrived.This was unacceptable to me. She gave an excuse of heavy traffic, I decided to walk to my car as this would be quicker than waiting. When I got there the lady at the desk was unapologetic about the delay as she handed over my keys. She was too busy eating her sandwich! Will I use this service again, NO.

Good on the trip to Bristol although no one was present when we arrived. Long wait on the way back, had to wait for the bus to return twice given the number of people waiting. Took ages and the driver's communication skills in telling people what was happening was dreadful. Disappointing way to arrive back from holiday.

Having to wait over an hour to be collected from the airport is unacceptable. This Company needs to operate more than one bus during peak times. It's not fair either on passengers who want to get home or to the driver who had to deal with the complaints that followed.

Great start but poor return. Too many travellers waiting for the transfer and only one vehicle. No lighting at the car park - a set back at midnight!

Parking itself is fine, car was returned with baby slugs crawling all over the body of my car .Who ever moved it must have been wearing wellies the drivers floor carpet was covered in mud ! So yes, good parking but poor in care and you will be cleaning up after them.

We were kept waiting for 25-30 minutes on arrival at pick up area in airport, Bank Holiday weekend, should have had TWO mini buses running.