Oakwood Parking Reviews

Arrived on Tuesday morning the 20th of June at 3.30a.m. Poor facilities(no shelter from heavy rain), chaotic service and our suitcase covered in mud. Rude female employee shouting needlessly.

On arriving the mini bus driver was more interested in booking his own holiday instead of taking us to the airport. On returning from our holiday my BMW was left with mud all over the pedals and car mats. Not impressed with that as now I have to pay for a valet.

I am giving a very low score for the following reasons. The state of some the mini buses are poor. When travelling to the airport, I had crutches and the driver expected me to struggle to The back of a small mini bus which was difficult. He had no sympathy for my medical condition and he made me struggle, meanwhile he encouraged two woman to sit in the front when I requested those seats. The same driver also broke health and safety. He expected one of my nieces, who is ten years of age, to sit on her grandmothers lap because he had put to many luggage bags in the minibus. This is a clear breach of driving regulations and should this driver have a D licence, it should be revoked. The attitude of the same driver was appalling. I end this review by saying I would never use these again.

With a website proclaiming that the return transfer should take “2-3 minutes” and for it having taken over an hour, and only being able to get on the 3rd minibus, I was not impressed at all.

They had to pick up 40-50 people and they've used only one transport vehicle, we stayed more then 40 min in the cold with small kids at 3 in the morning.

The Carpark is dusty and the organisation is poor. I arrived to drop my car of and grab the mini bus to the airport, everything seemed to be going ok until the female mini bus driver decided she would start washing cars instead of taking myself and the other passengers around to the airport, 20 mins we sat on the bus looking at each other whilst she did this? Then finally she took us round. Same driver on collection jumped of shouting 1st 14 to get on bus get to go now, the rest will have to wait for the next bud...again waiting passengers looked at each other in dismay...before clambering to get a seat. Once we finally got back to carpark many of the customers including myself had to walk round the large carpark in search of our cars and then try to find staff to move other cars blocking them before being able to leave. There's definitely massive room for improvement in how the carpark is run and organised. There rates are reasonable.

Been using for years, normally extremely good. But this time let use down big time. Well under staffed, said our car was ready to collect. Had to wait a hour, the car was in a different compound. Might think on using some were else next time. Not what you wanted at 12am👎😡

My car was amazingly dirty on collection and it cost an additional £10 to clean it the following day. Long wait on return as too many passengers and not enough mini buses to cope. Not a good experience.

I found the transport to the airport poor, there was no help what’s so ever loading cases on and off the driver just didn’t want to know. On the return in pouring rain and gales the same, picking my car up from car park, I was not told it had been moved so wandering around in a muddy pot holes uneven ground soaking wet went back to find out that the car was only 50 mtres away. I found the whole experience bad, of coarse in Portugal the complete reverse help to load cases on and off , will not be returning. Most important of all if you have a back complaint stay well clear

Very muddy car park staff not very help full at all.