Oakwood Parking Reviews
Here's what our valued customers have to say about their experience with Oakwood Parking. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
154 reviews with 1 star rating
E williamson
Reviewed on 9th September 2023Upon arrival it was raining, the car park was not clear where you had to park and the ground was rough, uneven and very muddy which made our shoes, cases and trousers dirty before we had even left for the airport. The people there were not helping anyone to put their luggage in the back of the minibus. Actually the first minibus people struggled to load their cases on was not working so they then had to unload and reload onto another one. There was no interaction from driver but the lady that we dropped our key with had told us that we should wait where we are dropped off on our return journey for a driver to collect us or call a number. If you want a cheap parking place it’s fine but otherwise a very poor service
Meade
Reviewed on 8th September 2023On arrival no guidance no assistance with luggage, staff disinterested, grumpy drivers.
Matt prescott
Reviewed on 11th August 2023My car arrived spotless and when collected it’s covered in mud. The carpet is also all muddy in the drivers area. The wheels have clearly been spinning as muds has flicked up the sides. What’s more worrying is its rear wheel drive and the front ones are the same as if it’s been drifted or skidded. It’s a powerful sporty car. Someones obviously decided to have some fun in it whilst in their care. Now I have to take it to be cleaned inside and out at my expense.
K Jackson
Reviewed on 8th August 2023Unfortunately it was raining on our arrival so very mucky and potholes full of rain water, no assembly point loaded our cases and sat in bus 20 minutes with no information until driver came back from last drive to airport and changes buses on home arrival my car was double parked and large mucky foot prints on my carpet.
Chris
Reviewed on 29th July 2023Easy enough to park but not recommended in the wet as it’s a mud bath. Transfer there and back ok but on return my car was absorbing stinking inside and out and not left like that when I parked.
Nikeeta Patel
Reviewed on 13th July 2023I asked them not to park it in the grass. I came back to the tyres full of mud. My carpet full of kid that I have struggled to get off. Not happy.
G.W. Davies
Reviewed on 8th July 2023Arrived on Tuesday morning the 20th of June at 3.30a.m. Poor facilities(no shelter from heavy rain), chaotic service and our suitcase covered in mud. Rude female employee shouting needlessly.
Carl Acco
Reviewed on 3rd July 2023On arriving the mini bus driver was more interested in booking his own holiday instead of taking us to the airport. On returning from our holiday my BMW was left with mud all over the pedals and car mats. Not impressed with that as now I have to pay for a valet.
Michael Parris
Reviewed on 25th June 2023I am giving a very low score for the following reasons. The state of some the mini buses are poor. When travelling to the airport, I had crutches and the driver expected me to struggle to The back of a small mini bus which was difficult. He had no sympathy for my medical condition and he made me struggle, meanwhile he encouraged two woman to sit in the front when I requested those seats. The same driver also broke health and safety. He expected one of my nieces, who is ten years of age, to sit on her grandmothers lap because he had put to many luggage bags in the minibus. This is a clear breach of driving regulations and should this driver have a D licence, it should be revoked. The attitude of the same driver was appalling. I end this review by saying I would never use these again.
Martin
Reviewed on 7th June 2023With a website proclaiming that the return transfer should take “2-3 minutes” and for it having taken over an hour, and only being able to get on the 3rd minibus, I was not impressed at all.