Oakwood Parking Reviews

I have used oakwood many times but this time disappointing, my flight was 3 hours late when i landed i phined the number given straight to voice mail phone later now this was 3.30am been up 20 hours so i didn't want that phoned again same , phoned the office no answer, 15 minutes later the bus arrived with passengers going away so i asked the driver why no 1 answering phones he said busy, arrived back at park driver went up the park to turn i saw my car i said theres my car no reaction he then drives 20 yards away to drop me off so i had to drag my case 20 yards over stony ground to reach my car, not very pleased concidering the day i had.

Cheap and cheerful. A bit worried when I first arrived! Transfers very efficient- but transfer bus very grubby. Close to airport and no waiting around.

Overall a good experience but with a few concerns, I want this to be viewed as feedback rather than a complaint. Good Quick, efficient check in Staff were friendly Very close to the airport Car was waiting for us on return drove out within five minutes on return Not so good Very tight entrance/exit to the site, seen lots of cars reversing back, sometimes on to the very busy main road Phoned when on our return to Bristol carpark as instructed, no one answered the phone, although the van did turn up within ten minutes Driver would NOT help with suitcases on departure or return, witnessed elderly, frail people struggling with cases, other passengers, including myself had to load and off load cases. Please, please don't say this is due to covid restrictions, neither driver was wearing a mask! I've copied and pasted this review onto the contact form and awaiting a reply.

Good, reasonably priced car park for Bristol Airport. Location first class, transfers very good, pleasant, cheerful drivers and also those manning the reception. Only issue was ...it gets muddy when it is raining.

Car park was easy to find. On arrival, we were directed where to park. The car park itself is loose gravel which does make it slightly difficult to wheel suitcases from a distance. Handed over keys fine and was given a card with info how to be collected at the end of the holiday. I must say, the transfers itself were all smooth running and the drivers were helpful and friendly. Slight issue on return when firstly my keys couldn’t be found, eventually discovered by another member of staff who was carrying an odd box of keys - he went off to locate the car and then came back a few minutes later to say I had been blocked in by several other cars which needed to be moved. He went off to find these car keys and to move these cars with another member of staff and returned with my car around 10 minutes after, which was fine, however I thought the car park would have some kind of system where cars ready to collect that day would be in a separate, accessible place? Surely this could cause chaos if many people return to the car park at one time. Luckily, my car isn’t new as it was returned to me looking like it had been parked in a hedge for a week! The staff member did offer to wash it, which was kind of him, however, after a long flight and waiting around for my car, I obviously didn’t fancy waiting even longer for it to be washed! Good service if organised a bit better.

Drop off arrangements were clear and well handled. Collection was chaotic which may have been down to a couple of delayed flights. Catching the minibus back was a free for all. We missed two buses as people simply charged ahead and got in despite us waiting patiently having informed the company of our arrival. It didn’t help that there was no set drop-off/ pick- up point. It would be better if drivers had a list of the order that people notify them that they have arrived. The poor drivers seemed to be handling calls as well as manage pick-ups. Car was also filthy when we collected it.

Parking easy. Could do with a larger reception area and a much better toilet facility. Staff friendly.

All right on way to airport . On return at night we had to make a call and when a van came there was insufficient room for all passengers so had to wait for another van to come . No assistance putting luggage in van . When we arrived to parking , we were given key and had to roam all around the car park in the dark . When we found our car it was wedged in by other cars and took a huge amount of manoeuvring to finally get out .

I have used Oakwood loads of times through the years and I’ve noticed that the car park has extended alot, but there’s still only 1 mini bus supplying the airport which is causing people to wait for pick ups and drop offs for longer which in turn isn’t cost effective.

Pick up and drop off fine. The lady at check in was not happy when I ask not to park my car in the mud like they did last time. My car was very dusty and because I picked up in the night didn’t notice till next day. Inside carpet full of grass.