Oakwood Parking Reviews

The way to judge off site parking is how long you have to wait for the transfer. Terribly slow on the way over (waiting outside in cold at 4.30am) and really quick on way back. Unfortunately, the driver didn’t tell me or another passenger that our cars had been moved to the front so we walked around in the pitch black getting muddy shoes looking for our cars for five minutes. Not ideal, but could be a lot worse.

Good value for money, much cheaper than on site airport parking. However some improvements could be made 1. warm heated shelter whilst waiting for a minibus 2.Clean hard surface car park 3. customer toilet

Unfortunately, the process of being transferred and picked up was not as smooth as expected. When arriving to drop our car off, we were asked to wait outside for the next transfer which should be a couple of minutes. We waiting for 15 minutes in the cold (luckily not raining as there is no shelter at all), then when the transfer bus arrived we sat on the bus for 35 mins whilst the driver ensured that the bus was full. Whilst we appreciate the benefit of filling the bus, this results in some customers waiting for extensive periods. We could have walked to the airport quicker!

I’m a regular user of this car park for my annual family holidays. (It’s the cheapest around) This time around I was a bit disappointed. The staff didn’t say hello to the customers. I went with my daughter and I wasn't helped to lift two luggage cases onto the bus~ we were the last on as well, so lifting the cases about 5ft up with heavy cases was very hard…… It has actually put me off using the car park! Also…..the car park when it is wet is extremely muddy, so cases and shoes get filthy

Adequate service-but too long to wait for pick up on arrival home.

I have used your company quite a few times and was very happy. On this occasion all was good except when I came to get in the car it was parked in thick mud which was all over the wheels and on the inside drivers mat. Would have complained at the time but it was late. Not very happy!

Had to wait 25 minutes in pouring rain at Bristol Airport took 2 calls before they arrived.

I always use Oakwood parking when I fly from Bristol and normally they are very good and so conveniently located close to the airport. But on this occasion I did have a slight problem which I am still waiting for a reply from the car park after I sent an email 4 days ago. I arrived back at the car park from my trip in the dark and when I arrived home the next day I noticed a massive chip out of my alloy wheel which certainly wasn’t there when I left my car at Oakwood. I was travelling again a day later and again I had booked Oakwood parking. I spoke to a member of staff and raised my issue about my wheel and he advised me that there is CCTV on entry and exit of the car park so to send an email requesting the CCTV to check my wheels when I arrived and departed. I did this with all the dates and times but I am still waiting for a reply.

Convenient parking by the airport. Transfer service is quick and frequent. However I was left disappointed in the state of the car I returned to which was covered in mud and dust and the driver who moved it on the day of collection brought the dirt into the driver side of the car - there was no attempt to keep it clean by using dust covers or protection. This may put me off using this service in the future.

Car park is very close to the airport. Check in was quick and easy, Car park is a field would not fancy if raining or muddy. Bus driver on the way back from airport moody and grumpy young lad. Just pulled up didn’t speak drove like a fool.