Oakwood Parking Reviews

Online booking was straightforward and the car park was easy to find. At reception they had trouble finding our booking at first but sorted pretty quickly then and then we were on shuttle bus to the airport shortly after. On our return we went to the pick up point and rang the car park. They informed us the shuttle bus would be there shortly which it was. The driver was rude and did not help anyone with their cases. On arrival at the car park we could not find out car and walked around for ages. Eventually someone came to help us. Our car hadn’t been moved and was blocked in by other cars so we had to wait for this to be sorted. Not great service. Wouldn’t use again

£20 cheaper than airport parking .After waiting for over an hour for baggage last thing we wanted was a free for all to get on a mini bus, waited for an hour.

Disorganised shambles. unfair queuing system at airport. this led to running and scrambling for place on return shuttle by some other customers. witnessed a shouting and swearing match by others

Pro’s - prompt drop off from time of arrival at car park to airport. Cons - drivers smell of cigarettes. No assistance offered for women travelling alone with children to lift cases on/off mini bus. No assistance offered to those with disabled travelling companions/family. Waited for 45 mins for minibus pick up on return in early hours of morning - couldn’t get on first two and had to wait for them to return to the car park, offload and drive back again. Woman separated from her mum and young children. Young babies and children in the cold. Other passengers seen offering assistance with cases and to help a disabled lady off the coach. On arrival at car park, off to search for car in mud/puddles/dark. Seems like they accept bookings knowing they can’t deal with the volume of pick ups but not bothered that people have to stand around in middle of night in cold waiting for them.

Dropping the car off was no problem but getting picked up was a nightmare. Lots of people had arrived at the same time and had obviously rang to let the driver know they were there but only one mini bus turned up. The driver asked people who couldn’t find seats to sit on the floor and one couple held a baby on their lap in the front seats leaving the baby’s parents to walk to pick their car up from the car park. The driver fiddled with his phone whilst driving as couldn’t get it to connect to the dated hands free device, and when we were dropped off hand to go looking for our car in the dark which was parked at the top of the car park. I’ve used this company for years and recommend it to friends who were with me on this holiday needless to say I don’t think they will be using this company again.

I used this a lot but this was the worst experience. Waited 40 minutes at 1 am to get transfer back to the car + car was really dirty so not sure where it was parked!

Sadly after many years of using this service. It was disappointing for our return journey. 2 mini buses at peak times is just not enough. We actually walked with our suitcases to the site as there was not a hope of getting a bus. Despite 2 running non stop we got to the site before the 3rd return journey went to get pick up more waiting customers. Our car was parked right at the back of the field which caused yet more delay in finding it at 1.30 am in the dark. I think that matters were worse due to the tiredness and wanting to get home. On a sunny day we might have been more tolerant.

Service was good, but unfortunately the car was filthy with dust on return. An attempt was made to wash it off but the pressure washer used was not powerful enough and no soap was used, meaning that the car was still dirty.

Had to wait too long to be picked up. Weighted 45 minutes to get picked up from the airport too.

Waiting times to hand in keys, and wait for Minibuses for both ways were at least 15 minutes. This isn’t great when it’s raining and there is no shelter.