The Gatwick Valet Parking Company Reviews
Here's what our valued customers have to say about their experience with The Gatwick Valet Parking Company. Every review is contributed by our customers to help others make the right choice when booking their airport parking.
75 reviews with 3 star rating
KEVIN LONGMAN
Reviewed on 5th July 2018Prompt service with very little hold up. Only complaint was that the car was covered in bird droppings which some attempt was made to scrape off rather than wash.
Lisa Groves
Reviewed on 9th April 2018Easy instructions to get to car park. Had to wait for driver to arrive on arrival and collection of car. This made transaction less smooth. In past when I have used park and go services from other companies. They are always in the car park waiting for you.
rik payne
Reviewed on 25th January 2018On returning to Gatwick airport we had to wait 30 minutes for the driver to appear with our car even through we informed the driver of our landing.
Sue Norman
Reviewed on 29th December 2017Arrived early hours of morning - had to wait for someone to come and meet us. Had to ring to find out where he was. On arriving back at airport - was about 20 minutes getting to car park from baggage collection. Was met by a very grumpy man who virtually threw our keys at us whilst asking us where we had been and why it had taken us so long and then stomped off. Also not amused that had to then go to a different floor to pay for ticket to get out.
Mr P Matthews
Reviewed on 17th October 2017Having used you for several years now was disappointed to find that when my car was returned to me at Gatwick it looked like it had been parked in a field for 2 weeks. Not what I expected.
Heather Reed
Reviewed on 16th October 2017Had to wait longer than we liked for both the drop off and pick up. Plus the car park charge had increased since instructions were sent out so I didn't have enough cash. We have experienced more efficient service from other providers.
Markxxl
Reviewed on 3rd October 2017The Guy whom originally met us was helpful and on time. However, when our car was returned it had been obviously used to carry other staff as their was mud on the passenger rear, and passenger seat mats. When questioned the guy making drop off denied all knowledge. This may seem trivial but not appreciated, apart from the cleaning this is not what you sign up for.... please take note Gatwick Valet Parking!!!
Caroline Heys
Reviewed on 28th September 2017I have used this company for years but the time spent waiting to drop off and collect your car is getting longer and longer. I waited 35 minutes and could have been half way home. Also called 20 minutes before arriving at the airport still had to wait over 20 minutes when I got there !!!!
Anonymous
Reviewed on 25th September 2017Last experience was great this time not so good. Short delay on drop off, long delay on return.
Rosie Latter
Reviewed on 16th September 2017Had a wait when we arrived and had to wait for 25 minutes on our return, but apparently they said there was an accident on the north terminal....